The health and safety of our guests is our top priority. We have stringent COVID 19 protocols, including face masks, plexiglass barriers, social distancing, sanitation, and sterilization. Ask about Online Shopping and concierge services if you prefer to stay at home.

Maintain Optimal Vehicle Performance

July 2nd, 2020 by
fluids blog

You can maintain optimal vehicle performance, as well as, extend the life of the mechanical components by of your vehicle. These services are either manufacturer required or dealer recommended at high mileage intervals. Every vehicle is different and service intervals may be impacted by driving habits and environmental conditions. Your Owner’s Manual and your Service…

You Gotta Laugh

April 23rd, 2020 by

Our service team says, “Sometimes, you gotta laugh”.  It helps the days go by. You may think you have a problem; but there really is no problem.  Here are some our favorite tales. #SMH Strong odor? Why did you let a squirrel nest in your cabin filter? Customer complained about a loud rattle. Service diagnostic:…

Essential Skills of a Successful Service Consultant

April 9th, 2020 by
blog cover

Most jobs at a dealership are skill specific, but there are numerous essentials skills required to be a successful service consultant. Consultants are the pivot point among customers, service technicians and parts specialists. Communication Communication is the most important skill required. Consultants are front line “detectives”. Asking the right questions elicits better answers. Customers sometimes…

March is Tire Month

February 27th, 2020 by
tire month

March is Tire Month. Why do we designate two months each year as Tire Month? Because tires are one of the most important safety features on your vehicle and they are also one of them most expensive maintenance items. Remarkably, over 75% of the customers who come in for maintenance or service are driving on…

Yes, You Should Winterize Your Car in SC

October 10th, 2019 by
winter service

Charleston is blessed with comparatively mild winters, but it does get cold, it freezes sometimes, and every so often we may even experience snow or ice storms. Make sure that your vehicle is prepared for any type of winter weather. Battery—Get a complimentary electrical checkup to make sure you have a full charge. Batteries are…

Help! My Car is Overheating

July 23rd, 2019 by

Do you know how to recognize that your car is overheating and what to do if it is? It is very simple and something that every driver should know. How do you know if your car is overheating? The temperature gauge on your vehicle’s dashboard is usually close to the middle. If this rises to…

Who You Gonna Call?

June 6th, 2019 by
2020 Call Blog Cover

There are many resources available to Kia customers if they have a question or concern. Our Service team fields hundreds of calls each week. Unfortunately, our team often times receives calls that with issues they cannot address which only serves to exacerbate a customer’s frustration. As such, we wanted to provide these resources for our…

How to Buy Tires

March 21st, 2019 by

Nobody likes to buy tires. It is one of the more expensive maintenance items, but your personal safety and the efficient operation of your vehicle demand proper attention. We are continually astounded that over 75% of the vehicles that come in for service need new tires. A relatively small percentage of customers take our recommendation…

Six New Year Car Care Resolutions

January 3rd, 2019 by
NY Blog Cover

In 2019, our Service Department will be helping you to make and keep six new year car care resolutions. We are strong advocates for vigilant car care. Why? Because every day we see the consequences of neglecting maintenance and repair. We see the negative impact on both your vehicle and your wallet. Our goal is…

November is Customer Appreciation Month

November 1st, 2018 by
Customer Appreciation

Kia Country Service and Parts Team Recognized for Customer Service Excellence Every November our Service & Parts Department celebrates Customer Appreciation Month. Because of Kia’s Service Centered Around You Philosophy, we develop relationships with our customers that last for several years or even more if they continue to purchase Kia vehicles. Coincidentally, we learned this…

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2361 Savannah Highway • Charleston, SC 29414

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Open Today! Sales: 9am-8pm

Open Today! Service: 7am-6pm

Open Today! Parts: 7:30am-5:30pm

Kia Country of Charleston 32.791632, -80.0462359.