The automotive parts shortage impact on Kia Country of Charleston’s service and maintenance cuts deep. Service & Parts Director, Mitch Jones said, “I’ve never seen anything like it in 30+ years in this business.” The shortages started about six months into the pandemic and have affected both foreign and domestic parts. It has affected everything…
These step-by-step instructions will be helpful if you need to change a tire. If you drive in Charleston, SC you are familiar with potholes and road hazards that can lead to a flat tire. You can call Kia Roadside Assistance 1-800-333-4KIA for help. You can also change the tire yourself. It’s a relatively simple process….
Kia warranty coverage is an industry-leading 10-year or 100,000-mile warranty program. Kia’s confidence in the quality of its vehicles makes it easy to offer this extensive coverage. The Kia warranty is governed by Kia Motors not individual dealerships. We perform warranty work at no charge to the customer. We then file a claim for reimbursement with…
What makes a perfect parts operation? People. Kia Country’s Parts team had a record-breaking March. Given a difficult economy and a relatively new team, it is an outstanding achievement. Meet Justin Mallard, Parts Manager and Maureen “Mo” Alborez, a Parts Specialist who took the helm less than three months ago. Some people have mojo; we…
Filling up with the wrong gas is a fairly common mistake. Most gas stations offer regular, mid-level and premium gas which is based on the octane rating. Many believe that using a higher-octane fuel will improve your car’s performance. This is not true. It should not cause damage either; but it is important to use…
COVID has caused automotive inventory shortages across brands and borders. Kia is among those experiencing inventory issues. Chronic shortages are being caused by a number of factors: Shutdowns of manufacturing operations Shortages of critical and non-critical parts and components Interruptions to the supply chain Transportation delays We are seeing problems across the industry. Many manufacturers…
Kia Country of Charleston has been awarded DealerRater’s 2021 Dealer of the Year Award, which recognizes auto dealerships across the U.S. and Canada who deliver outstanding customer service, based on consumer reviews. This the 5th time, Kia County has won the prestigious award. Kia Country also earned its 6th Consumer Satisfaction Award which recognizes top…
Proper wiper performance and visibility is critical when you are on the road and even more so in inclement weather. When was the last time you changed your wiper blades? If you can’t remember, it is probably time. Specifically designed for optimal performance, Genuine Kia wiper blades maintain Kia’s factory safety standards. Wear Indicator—An innovative color-coded…
It’s Brake Fluid 101–all you need to know to protect your brakes. Changing brake fluid is a service that is seldom requested by customers or seldom offered by us. It is an often-neglected maintenance item. Most shops inspect brake fluid level and top off as needed. At Kia Country, we not only check the fluid…
Kia recommends major mileage service at 30, 60 and 100 miles. Kia Country is offering 10% off major mileage service during the month of December. There are several reasons why these services are important and it is even more important to have them performed by an authorized Kia dealer. First, no one knows your Kia…
