COVID Causes Auto Inventory Shortages

February 17th, 2021 by

COVID has caused automotive inventory shortages across brands and borders. Kia is among those experiencing inventory issues. Chronic shortages are being caused by a number of factors: Shutdowns of manufacturing operations Shortages of critical and non-critical parts and components Interruptions to the supply chain Transportation delays We are seeing problems across the industry. Many manufacturers…

Kia Country Named Dealer of Year

January 28th, 2021 by

Kia Country of Charleston has been awarded DealerRater’s  2021 Dealer of the Year Award, which recognizes auto dealerships across the U.S. and Canada who deliver outstanding customer service, based on consumer reviews. This the 5th time, Kia County has won the prestigious award. Kia Country also earned its 6th Consumer Satisfaction Award which recognizes top…

Wiper Blade Performance

January 21st, 2021 by

Proper wiper performance and visibility is critical when you are on the road and even more so in inclement weather. When was the last time you changed your wiper blades? If you can’t remember, it is probably time. Specifically designed for optimal performance, Genuine Kia wiper blades maintain Kia’s factory safety standards. Wear Indicator—An innovative color-coded…

Brake Fluid 101

January 11th, 2021 by

It’s Brake Fluid 101–all you need to know to protect your brakes. Changing brake fluid is a service that is seldom requested by customers or seldom offered by us. It is an often-neglected maintenance item. Most shops inspect brake fluid level and top off as needed. At Kia Country, we not only check the fluid…

Major Mileage Service

December 8th, 2020 by

Kia recommends major mileage service at 30, 60 and 100 miles. Kia Country is offering 10% off major mileage service during the month of December. There are several reasons why these services are important and it is even more important to have them performed by an authorized Kia dealer. First, no one knows your Kia…

Service & Parts Management Team

November 17th, 2020 by

November is Customer Appreciation Month for our Service & Parts team and we thought you might enjoy getting to know Kia Country’s Service & Parts Management team better. Mitch Jones, Service & Parts Director and E.G. Dambaugh, Service & Quality Control Manager provide reliable leadership. No two days are alike and the experience and knowledge…

Meet the Team: Service Consultants

November 12th, 2020 by

Periodically, we publish Meet the Team blog posts to help our customers get to know us better. Kia Service Consultants, Chelsea Rowlands, Tim Cooley and Craig Bellamy hold one of our most important role. They are Kia Trained and Certified Experts who will help you manage maintenance, service and cost of ownership. Our Service Advisors…

Do You Need Brake Service?

October 14th, 2020 by

Do you need brake service? Do you know how you would know if you do? During Car Care Month, we wanted to review brakes basics. Let’s face it, properly functioning brakes are critically important to your personal safety. First, brake pads sit on each side of the rotor. When you apply the brakes, the pads…

Cold Weather Battery Tips

October 8th, 2020 by

Cold temperatures can have an adverse effect on your battery. In Charleston, we do not have much excessively cold weather. It does however get cold and sometimes freezes. These are a few tips to protect your battery: Bring your vehicle in for a complimentary battery charge test. On request, we can check the entire system…

Why Tire Month?

August 27th, 2020 by

Why Tire Month? Each March and September, Kia Country sponsors Tire Month to help educate our customers on tire safety issues and help them save money on maintenance and replacement. Over 80% of the customers who come into our Service Department need one or more tire replaced. Only 19% have properly inflated tires. At best,…

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