Kia Country Named Dealer of Year

January 28th, 2021 by

Kia Country of Charleston has been awarded DealerRater’s  2021 Dealer of the Year Award, which recognizes auto dealerships across the U.S. and Canada who deliver outstanding customer service, based on consumer reviews. This the 5th time, Kia County has won the prestigious award. Kia Country also earned its 6th Consumer Satisfaction Award which recognizes top performing dealerships based on customer reviews.

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“Car buyers have spoken and have identified Kia Country of Charleston as the best Kia dealer to do business with in South Carolina,” said General Manager Steve Appelbaum. “These awards are especially meaningful because they are based on 5-star reviews from our customers.”

The DealerRater awards are based on reviews by new- and used-car shoppers and dealership service customers for service. Reviewers evaluated Kia Country of Charleston on its customer service, quality of work, friendliness, pricing and overall experience.

Kia Country of Charleston has demonstrated consistently high PowerScore™ ratings for customer satisfaction, placing it in the top of its class. The PowerScore is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2020 calendar year.

“Today’s car shoppers pay attention to reviews and a dealership’s online reputation. We believe buying a car should be a great experience. My team works every day to provide exceptional customer service and it is nice to be recognized,” added Appelbaum.