Kia Country Scores 8th Win

March 8th, 2023 by

Kia Country of Charleston has been awarded a 2023 Dealer of the Year Award (DOTY) by DealerRater, a leading car dealer review, and reputation management platform.  The DOTY Award recognizes auto dealerships across the U.S. and Canada that consistently exceed consumer expectations across all dimensions of the dealership experience, including speed, transparency, trade-in, financing experiences, and more.

Kia Country of Charleston has earned this distinction for a record 8th time. The dealership’s commitment to exceptional customer service in sales and service is a bedrock of operations. Kia Country is celebrating its 20th anniversary this year. In addition to its business success, the dealership places a high value on the community working with local non-profits to support Veterans, prevent animal cruelty, and end hunger. Kia Country is a member of the Lee Motor Group based in Wilson, NC.

“, which collected more than 1.1 million customer reviews in 2022, provides a dealership with real-time feedback on their customers’ experiences. This past year, Kia Country of Charleston stood out among its peers for providing a top-notch experience,” said DealerRater General Manager Jamie Oldershaw. “Car shoppers’ interactions with dealerships begin and end online, which is why it is imperative for dealers to think about how they provide exceptional service at every stage of the car shopping journey.  The most successful dealers like Kia Country of Charleston understand the value of a quality virtual showroom that carries over into the in-store experience and concludes with the shopper sharing their feedback with others through an online review. This approach is what differentiates our award-winners from their competition.”

“I’m so proud of our entire team, I commend them on their hard work and spirit.  It takes great teamwork to achieve an award like this and do it on a repeat basis, let alone 8 times in 9 years. There are a lot of great dealerships out there and it’s exciting to be recognized as being among the best.” Steve Appelbaum, Kia Country General Manager said.

The DOTY Awards are presented annually to the top U.S. and Canadian car dealers. Founded in 2002, DealerRater reviews cover 44,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers, that reaches an audience of more than 34 million consumers each month.