Meet Our Staff
Sales
Elijah Tucker
Senior Product & Technology Consultant
Justin Bimonte
Product & Technology Consultant
Norm L'Heureux
Senior Product & Technology Consultant
Tony Washington
Product & Technology Consultant
Michael Brand
Online Product Manager
Bill Dockendorf
Product & Technology Consultant
Adam Richey
General Sales Manager
Jason Leming
Assistant Business Manager
Tim LeRay
Product & Technology Consultant
Andy Bittner
Product & Technology Consultant
Frank Classen
Product & Technology Consultant
Colby Kephart
Online Product Associate
Cody Struthers
Product & Technology Consultant
Chris Fabian
Product & Technology Consultant
Zola Gearding
Product & Technology Consultant
Finance
Jeremy Wilson
Business Manager
Service
Mitch Jones
Service Manager
Chelsea Rowlands
Assistant Service Manager
Tim Cooley
Assistant Service Manager
Craig Bellamy
Assistant Service Manager
Eric Dambaugh
Service Manager
Management
Steve Appelbaum
General Manager
Parts
Disco Drayton
Parts Specialist
Tim Pilgrim
Parts Specialist
Elijah Tucker
Senior Product & Technology Consultant
Sep 14, 2020
You guys were so amazing! Made buying my first car easy &...
You guys were so amazing! Made buying my first car easy & hassle free! I love the car it is so beautiful. Blue is my fav colour’
Sep 08, 2020
Quick, easy, excellent service. The 90 day inspection...
Quick, easy, excellent service. The 90 day inspection scheduled before leaving. Everything was explained about the features of the SUV. Questions were answered to my satisfaction.
Sep 07, 2020
This is a great place from which to purchase a vehicle....
This is a great place from which to purchase a vehicle. Elijah Tucker was helpful, patient, and eager to answer any and all of my questions. He carefully explained the various features of my new Soul. Elijah has a warm personality ,and he takes great pride in giving his customer a wonderful buying experience. The Finance department was terrific, also.
Aug 11, 2020
Elijah was very helpful and worked extremely hard to get...
Elijah was very helpful and worked extremely hard to get us to go home with our dream car. We appreciate him so very much. Kia Country is the place to go!
Jun 26, 2020
Excellent customer service, really helped me pick out the...
Excellent customer service, really helped me pick out the right Kia Soul for me. Very helpful, Elijah was by far the best one there, he definitely helped me getting everything in order. Definitely recommend!
Jeremy Wilson
Business Manager
Jul 29, 2020
I put off buying a new car for two months because I hate...
I put off buying a new car for two months because I hate dealing with car salespeople. Did a lot of research and decided on a Kia. Bill Dockendorf and Adam Richey were a pleasure to deal with. I felt no pressure, and got an honest vibe. Drove away with a Soul at a price that I couldn’t pass up. I love my new car. I would definitely buy a car from them again, but with the Kia reliability and warranty, I’m set for a long time. After the other dealers I have dealt with, I really can’t say enough good things about my experience with Kia Country. This is the first time I have ever written a review on a car dealer.
Jul 21, 2020
The biggest shout out to Justin for helping me find the...
The biggest shout out to Justin for helping me find the perfect vehicle for me and my family. We are so appreciative. We needed a rest dependable vehicle and you more than delivered. The best car buying experience I’ve ever had. If I could rate Justin at a 10/10 he would be a 20/10. So knowledgeable about the vehicles we looked at and he knew what I needed more than I did. We are so thankful for everything.
Jul 17, 2020
I had a great experience at kia Country, Justin made me...
I had a great experience at kia Country, Justin made me feel comfortable and he was not pushy at all like other places. I definitely Will be returning to Kia country.
Jul 11, 2020
This is now our 2nd lease with Kia. Adam, Andy, and...
This is now our 2nd lease with Kia. Adam, Andy, and Jeremy were easy to communicate needs to and worked hard to get us a great deal and leaving with a great car. Highly recommend
Jul 03, 2020
Kia Country of Charleston is the place for exceptional...
Kia Country of Charleston is the place for exceptional customer service and professionalism. This is my second purchase from the dealership, and I would certainly recommend them to family members, colleagues, associates, and friends. Need a new or pre-owned vehicle? Ask for Justin.
Justin Bimonte
Product & Technology Consultant
Sep 15, 2020
The person we meet with was friendly, helpful and...
The person we meet with was friendly, helpful and courteous. I was impressed with what he and the dealership in general had to offer. Looking forward to continued business in the future.
Sep 12, 2020
Will work with you to get the price you want. Justin...
Will work with you to get the price you want. Justin treated us great and made the process as smooth as possible. I never felt like I was being taken advantage of.
Sep 10, 2020
Super fast and friendly. Would highly recommend....
Super fast and friendly. Would highly recommend. Justin was professional and highly knowledgeable. Loving my first ever Kia. Excited to shop again when we are ready
Sep 09, 2020
Fast and easy- made the 2 hour drive totally worth it!...
Fast and easy- made the 2 hour drive totally worth it! Justin was very professional and a subject matter expert! He made my daughter’s first car buying experience an excellent one!
Aug 26, 2020
We were very pleased with our experience at Kia Country....
We were very pleased with our experience at Kia Country. Justin worked hard to find us a car that would fit our needs at a price we could all agree on. The sales manager was very personable too. Great place to deal with.
Norm L'Heureux
Senior Product & Technology Consultant
Aug 22, 2020
This was, simply put, the easiest car buying experience...
This was, simply put, the easiest car buying experience I've ever had. Norm was awesome! Knowledgeable, friendly. He listened to my needs and met them 100%. He never pressured me to buy something I didn't need. I am extremely happy with my Seltos and will definitely recommend Norm to anyone looking to buy a vehicle.
Aug 18, 2020
My experience with Kia Country of Charleston has been...
My experience with Kia Country of Charleston has been great, literally from start to finish. They are not pushy and rushing you to come in and buy, which made for a more relaxed feel when coming in. Norm L'Heureux was a miracle worker. I came in wanting an upgraded version of my Kia Optima for a price that I could afford and he made it happen for me! He listened and was very understanding. I couldn't be happier with my purchase. He will not steer you wrong! Very trustworthy and will do everything he can to fulfil whatever you're needing/wanting in a vehicle.
Aug 06, 2020
Great Dealership! The service there is great and the...
Great Dealership! The service there is great and the quality of the vehicle we purchased is fantastic! Norm and Tim were both extremely professional and answered all of the questions we asked! I Look forward to shopping at Kia country again!
Dec 02, 2019
Norm was excellent. He listened to what I wanted and...
Norm was excellent. He listened to what I wanted and help me make the best decision with the best rate. I definitely will be recommend him.
Nov 27, 2019
A good experience!
We had done a fair amount of online research (on Kias and other makes) prior to visiting Kia Country. We had also visited other dealers of other makes. What sold us on buying the Kia Soul and buying it from Kia Country was the low key but involved approach of the people we met with there. Colby Kephart got things off to a good start and Norm L'Heureux and Adam Richey put together a deal that made sense for us. We drove out of there comfortable with the car, with the deal and with the people we had worked with.
Tony Washington
Product & Technology Consultant
Jul 22, 2020
Mr Bill is so freaking awesome and he was so patient with...
Mr Bill is so freaking awesome and he was so patient with me. I was in a bad accident and he took me under his wing and fixed my problem. Mr. Bill got me exactly what I wanted and He had the best advice. Thank you Mr Bill and the great folks at Kia Charleston. I am pleased with my purchase.
Jun 23, 2020
Elijah is the most honest truthful salesman you will ever...
Elijah is the most honest truthful salesman you will ever meet! Got a certified pre-owned 2017 Kia Sportage! They have my business for life!
Mar 24, 2020
This is the 3rd KIA Sorento I have bought from KIA...
This is the 3rd KIA Sorento I have bought from KIA Country AND with the assistance of Tony Washington. Tony isn’t pushy like other car salesmen at other dealerships. He knows what I like and how much I can afford to spend. He will find what I love even if it comes from another part of the state! I will forever be a KIA Country cheerleader! Thank you Tony!
Feb 16, 2020
Tony is a great car salesman! No high pressure but he...
Tony is a great car salesman! No high pressure but he quickly understood exactly what I was interested in. He promptly and courteously handled the entire experience of purchasing a new Telluride!
Jan 20, 2020
Nothing but good stuff to say about Tony and Justin....
Nothing but good stuff to say about Tony and Justin. Always good service, nice people, good deal in the car we are getting and nice dealer. Our 4th car here.
Mitch Jones
Service Manager
Jun 26, 2020
Just wanted to say thank you for your assistance in...
Just wanted to say thank you for your assistance in taking care of my issues yesterday. I appreciate your kindness and professionalism. Mitch you are truly an asset to Kia.
Mar 24, 2020
This is the 3rd KIA Sorento I have bought from KIA...
This is the 3rd KIA Sorento I have bought from KIA Country AND with the assistance of Tony Washington. Tony isn’t pushy like other car salesmen at other dealerships. He knows what I like and how much I can afford to spend. He will find what I love even if it comes from another part of the state! I will forever be a KIA Country cheerleader! Thank you Tony!
Jan 28, 2020
Justin was amazing! He communicated all my different...
Justin was amazing! He communicated all my different options and what models would be best suited for my needs. His product knowledge was very informative and most helpful in my final choice. Justin was so friendly, kind, easy to talk to and a great listener. He is so professional and was a joy to work with. Thank you so much Justin! He is a remarkable asset to the KIA sales team!!!!
Nov 27, 2019
Thank You Norm! for making what could've been a miserable...
Thank You Norm! for making what could've been a miserable experience bearable. Our 4th Kia, absolutely no pressure, love this dealership, salesmen & service department.
Oct 22, 2019
KIA Country of Charleston horrible service department!
My KIA was towed into this dealership for the third time in 6 months. I was treated disrespectfully, my car was ignored for three weeks
Chelsea Rowlands
Assistant Service Manager
Aug 19, 2020
Chelsea Rowlands was expedient in answering my emails...
Chelsea Rowlands was expedient in answering my emails regarding questions I had and the scheduling service for both on my Kia's! She is always GREAT!!!
Jun 26, 2020
Excellent customer service, really helped me pick out the...
Excellent customer service, really helped me pick out the right Kia Soul for me. Very helpful, Elijah was by far the best one there, he definitely helped me getting everything in order. Definitely recommend!
Mar 24, 2020
This is the 3rd KIA Sorento I have bought from KIA...
This is the 3rd KIA Sorento I have bought from KIA Country AND with the assistance of Tony Washington. Tony isn’t pushy like other car salesmen at other dealerships. He knows what I like and how much I can afford to spend. He will find what I love even if it comes from another part of the state! I will forever be a KIA Country cheerleader! Thank you Tony!
Jan 28, 2020
Justin was amazing! He communicated all my different...
Justin was amazing! He communicated all my different options and what models would be best suited for my needs. His product knowledge was very informative and most helpful in my final choice. Justin was so friendly, kind, easy to talk to and a great listener. He is so professional and was a joy to work with. Thank you so much Justin! He is a remarkable asset to the KIA sales team!!!!
Dec 28, 2019
This was my second experience with Kia Country of...
This was my second experience with Kia Country of Charleston and Tony Washington. He is engaging, friendly, and even keeled. Negotiated back and forth for a fair price and deal for a used Kia Soul. Easy to refer Tony, and I will plan to use him for my next Kia purchase. I would recommend him to anyone looking for a Kia. Market reports are super favorable to Kia’s and the test drive take matches the experts advice in head to head competition.
Michael Brand
Online Product Manager
Sep 09, 2020
We were pleasantly greeted upon entering the dealership....
We were pleasantly greeted upon entering the dealership. We really appreciated the greeting of "How can we help you ?" Even though it was late in the model year, they had inventory that made our choice very difficult - had to decide between two excellent choices. Never felt pressured from anyone while we decided on our car. Bill Dockendorf answered all our questions about the cars before and after we made our final choice. When we did buy our Sorento EX, the process was quick and smooth and everyone made it a happy day! Would recommend this dealership to anyone that is looking for a car.
Aug 10, 2020
Justin was extremely helpful and knowledgeable. He made...
Justin was extremely helpful and knowledgeable. He made my experience very fast and easy. I look forward to driving my brand new Kia. Thanks to Mike as well.
Jul 30, 2020
Very professional very knowledgeable so helpful and we...
Very professional very knowledgeable so helpful and we were so satisfied with all the help From our trade in to lease Bill was the best
Jun 03, 2020
Justin wasn't pushy. I submitted a pre qualify loan...
Justin wasn't pushy. I submitted a pre qualify loan application online prior to going to the dealership so my paperwork was done quickly. Thumbs up.
Mar 28, 2020
Easiest new car purchase in many, many yearsNo pressure...
Easiest new car purchase in many, many years No pressure sales, good deal Highly recommend this dealership My Kia drives like a Mercedes -(an older MB) but very comfortable. Has all the features I like in a new car. Motor, steering wheel, pedals.....
Bill Dockendorf
Product & Technology Consultant
Sep 16, 2020
Buying a car from Kia Country was a breeze. Bill was so...
Buying a car from Kia Country was a breeze. Bill was so friendly and inviting. This was my first car purchase and I knew I was in safe hands here! Thanks again Kia Country!! :)
Sep 14, 2020
Bill was awesome to deal with. Got the car and the price...
Bill was awesome to deal with. Got the car and the price that we wanted. Easy and fast. I would highly recommend this dealership and Bii D.
Sep 09, 2020
Bill was wonderful to work with. He made the whole buying...
Bill was wonderful to work with. He made the whole buying process a breeze. He is a true professional and very helpful and pleasant person to work with.
Sep 09, 2020
We were pleasantly greeted upon entering the dealership....
We were pleasantly greeted upon entering the dealership. We really appreciated the greeting of "How can we help you ?" Even though it was late in the model year, they had inventory that made our choice very difficult - had to decide between two excellent choices. Never felt pressured from anyone while we decided on our car. Bill Dockendorf answered all our questions about the cars before and after we made our final choice. When we did buy our Sorento EX, the process was quick and smooth and everyone made it a happy day! Would recommend this dealership to anyone that is looking for a car.
Aug 31, 2020
Bill was great! Very helpful and quick! I was able to get...
Bill was great! Very helpful and quick! I was able to get a great price on my new 2021 Kia Soul and Bill answered all my questions and was very kind.
Adam Richey
General Sales Manager
Jul 31, 2020
Justin was very knowledgeable about the vehicles and went...
Justin was very knowledgeable about the vehicles and went out of his way to ensure he made you feel like the top priority. Sales staff was very energetic and easy to work with. No sales pressure!!!! Best car buying experience I’ve had!!
Jul 30, 2020
My husband and I have looked for a vehicle now for a year...
My husband and I have looked for a vehicle now for a year and been to many dealerships and had awful stressful experiences. Justin and Adam were amazing people with great personalities and really made the whole process so much more enjoyable and actually thrilling to get that new car!! I would highly recommend them both to anyone looking for a new vehicle whether you are a Kia fan or not. You will be!
Jul 29, 2020
I put off buying a new car for two months because I hate...
I put off buying a new car for two months because I hate dealing with car salespeople. Did a lot of research and decided on a Kia. Bill Dockendorf and Adam Richey were a pleasure to deal with. I felt no pressure, and got an honest vibe. Drove away with a Soul at a price that I couldn’t pass up. I love my new car. I would definitely buy a car from them again, but with the Kia reliability and warranty, I’m set for a long time. After the other dealers I have dealt with, I really can’t say enough good things about my experience with Kia Country. This is the first time I have ever written a review on a car dealer.
Jul 11, 2020
This is now our 2nd lease with Kia. Adam, Andy, and...
This is now our 2nd lease with Kia. Adam, Andy, and Jeremy were easy to communicate needs to and worked hard to get us a great deal and leaving with a great car. Highly recommend
Jul 10, 2020
Great Experience!
Bill D. was knowledgeable & helpful! He worked hard on our behalf to get us the best deal! We will recommend your dealership in the future.
Steve Appelbaum
General Manager
Aug 12, 2020
Bill and Steve at Kia Country are awesome. Very honest...
Bill and Steve at Kia Country are awesome. Very honest and integrity! Great deal on a new car. I’m also impressed with the way they support the Veteran community.
Jun 27, 2020
Everyone at Kia Country was AMAZING! Justin helped me out...
Everyone at Kia Country was AMAZING! Justin helped me out to find the perfect car for me and I couldn’t be happier! Thank you so much Justin, and everyone at Kia Country!!
May 01, 2020
Elijah Tucker has come through for me 2 times with a...
Elijah Tucker has come through for me 2 times with a perfect car for me! The team of guys make car buying so simple and fast! After 6 months of searching I finally found exactly what I wanted!
Apr 15, 2020
It's such a comfortable place and they make a stressful...
It's such a comfortable place and they make a stressful situation such as a car purchase easy and pleasurable....thanks Kia and thanks Justin!!!!
Mar 23, 2020
Excellent experience! We are loving our new Kia Seltos....
Excellent experience! We are loving our new Kia Seltos. Our salesman Bill was fabulous to work with. Everyone at the dealership did a great job making our experience a good one. Thanks!!!
Jason Leming
Assistant Business Manager
Jul 30, 2020
Justin & Jason were awesome to work with. They were very...
Justin & Jason were awesome to work with. They were very accommodating & made this car buying experience top notch in our book!!! We will be back!!!
Jul 30, 2020
Very professional very knowledgeable so helpful and we...
Very professional very knowledgeable so helpful and we were so satisfied with all the help From our trade in to lease Bill was the best
Jul 17, 2020
I had a great experience at kia Country, Justin made me...
I had a great experience at kia Country, Justin made me feel comfortable and he was not pushy at all like other places. I definitely Will be returning to Kia country.
Jun 18, 2020
Bill was very knowledgeable, considerate, helpful and...
Bill was very knowledgeable, considerate, helpful and very easy to talk to. He never pressured us but completely informed us of options. He was also very patient as we were undecided in the beginning. We highly recommend Bill! He made us feel at home and we enjoyed our experience.
Mar 15, 2020
This past weekend my fiancé and I were traveling from PA...
This past weekend my fiancé and I were traveling from PA to GA when our car broke down. The car needed repairs that was going to require several days for the parts to arrive, since we were on a vacation away from home and at that time had lost two days already we decided our best option would be to trade our car in on a new one. We first went to another dealer who treated us awful. After our first experience we came to Kia Country and from the moment we arrived we were treated so well by everyone. We explained our situation and that we needed an AWD vehicle (since we are from PA) and they quickly found the vehicle that would work best for us and had us on a test drive. When it came to talking price they didn’t mess around with us and play games, they gave us an amazing deal and were beyond fair with our trade. The entire process was so easy and smooth. I can’t say enough how much it meant to be treated fairly after the awful start to the vacation that we had. Mike Brand, Jason Leming and Tim Leary were all amazing!! With how amazing this experience was I would seriously consider driving from PA to SC just to buy my next vehicle with this group. Thank you all so much.
Tim LeRay
Product & Technology Consultant
Aug 06, 2020
Great Dealership! The service there is great and the...
Great Dealership! The service there is great and the quality of the vehicle we purchased is fantastic! Norm and Tim were both extremely professional and answered all of the questions we asked! I Look forward to shopping at Kia country again!
Jul 22, 2020
Mr Bill is so freaking awesome and he was so patient with...
Mr Bill is so freaking awesome and he was so patient with me. I was in a bad accident and he took me under his wing and fixed my problem. Mr. Bill got me exactly what I wanted and He had the best advice. Thank you Mr Bill and the great folks at Kia Charleston. I am pleased with my purchase.
Mar 15, 2020
This past weekend my fiancé and I were traveling from PA...
This past weekend my fiancé and I were traveling from PA to GA when our car broke down. The car needed repairs that was going to require several days for the parts to arrive, since we were on a vacation away from home and at that time had lost two days already we decided our best option would be to trade our car in on a new one. We first went to another dealer who treated us awful. After our first experience we came to Kia Country and from the moment we arrived we were treated so well by everyone. We explained our situation and that we needed an AWD vehicle (since we are from PA) and they quickly found the vehicle that would work best for us and had us on a test drive. When it came to talking price they didn’t mess around with us and play games, they gave us an amazing deal and were beyond fair with our trade. The entire process was so easy and smooth. I can’t say enough how much it meant to be treated fairly after the awful start to the vacation that we had. Mike Brand, Jason Leming and Tim Leary were all amazing!! With how amazing this experience was I would seriously consider driving from PA to SC just to buy my next vehicle with this group. Thank you all so much.
Dec 10, 2019
Tim and Tony did a great job with assisting me with the...
Tim and Tony did a great job with assisting me with the purchase of my Telluride SX. I would recommend Kia Country of Charleston as a preferred dealership.
Oct 06, 2019
That was EASY
I took a test drive of a Niro back in late August with Tim and knew it was just a matter of time before I'd go back and buy. Usually once a dealer gets your phone number, they bug the crap out of you. NOT at this dealer, which was very appreciated. The next month, I got a few price quotes via TrueCar and within minutes I was contacted by Colby. Told him I had been working with Tim so he arranged a 9 AM appointment for that weekend. Told them I had a fixed commitment and had to be done before 12:15 PM. Had my doubts that they could get me out of there in time, even with a good price quote. We had to do financing and a trade in. In all of my new car purchases, I've always found the finance process t be grueling. Not this time. Tim was ready for me at 9 AM, we took another test drive and went thru the whole trade in and credit process VERY EASILY. I was out the door by 11:45 AM, which I didn't think was going to be possible! This was the easiest purchasing experience I've ever had, when buying a car from the dealer stock!
Andy Bittner
Product & Technology Consultant
Sep 09, 2020
Bill was wonderful to work with. He made the whole buying...
Bill was wonderful to work with. He made the whole buying process a breeze. He is a true professional and very helpful and pleasant person to work with.
Aug 08, 2020
Frank was excellent. He listen to what I was looking for,...
Frank was excellent. He listen to what I was looking for, Showed me several cars and was able to get me in a new Kia with the payment I was looking for.Mike in finance and Andy were great also.
Jul 11, 2020
This is now our 2nd lease with Kia. Adam, Andy, and...
This is now our 2nd lease with Kia. Adam, Andy, and Jeremy were easy to communicate needs to and worked hard to get us a great deal and leaving with a great car. Highly recommend
Jun 12, 2020
Easiest car buying experience we have ever been through,...
Easiest car buying experience we have ever been through, not only in South Carolina, but several other states as well. Bill and Andy kept their word and there was no haggle whatsoever!
Apr 24, 2020
I knew what I wanted and I found it at Kia Country in...
I knew what I wanted and I found it at Kia Country in Charleston after searching for a couple days. I called the dealership mid-morning and had the pleasure of talking to Andy. He answered every question wonderfully and took the time to make sure I was happy and satisfied with the vehicle. I recently had a major surgery so didn’t want to spend all day at the dealership and explained this to Andy. He told me no problem and he completely understood and would have all paperwork ready so once I arrived, it would take around an hour. He sent our salesman Justin to pick us up in my new vehicle allowing me to drive it back to the dealership. Paperwork was ready and the transaction went fast as promised...around an hour! I left the dealership with absolutely nothing that needed to be done but drive and enjoy! I would definitely recommend both Andy and Justin and Kia Country of Charleston! If I should ever have the need to purchase again, I will be back! Thank guys! Best car purchase ever!!
Tim Cooley
Assistant Service Manager
Jun 26, 2020
Excellent customer service, really helped me pick out the...
Excellent customer service, really helped me pick out the right Kia Soul for me. Very helpful, Elijah was by far the best one there, he definitely helped me getting everything in order. Definitely recommend!
Jun 13, 2020
Bill is the man. Took care of what I was looking for a...
Bill is the man. Took care of what I was looking for a nothing else. Kept in contact during the entire sales process. Thanks a bunch
May 01, 2020
Elijah Tucker has come through for me 2 times with a...
Elijah Tucker has come through for me 2 times with a perfect car for me! The team of guys make car buying so simple and fast! After 6 months of searching I finally found exactly what I wanted!
Mar 24, 2020
This is the 3rd KIA Sorento I have bought from KIA...
This is the 3rd KIA Sorento I have bought from KIA Country AND with the assistance of Tony Washington. Tony isn’t pushy like other car salesmen at other dealerships. He knows what I like and how much I can afford to spend. He will find what I love even if it comes from another part of the state! I will forever be a KIA Country cheerleader! Thank you Tony!
Jan 28, 2020
Justin was amazing! He communicated all my different...
Justin was amazing! He communicated all my different options and what models would be best suited for my needs. His product knowledge was very informative and most helpful in my final choice. Justin was so friendly, kind, easy to talk to and a great listener. He is so professional and was a joy to work with. Thank you so much Justin! He is a remarkable asset to the KIA sales team!!!!
Frank Classen
Product & Technology Consultant
Aug 08, 2020
Frank was excellent. He listen to what I was looking for,...
Frank was excellent. He listen to what I was looking for, Showed me several cars and was able to get me in a new Kia with the payment I was looking for.Mike in finance and Andy were great also.
Aug 04, 2020
Frank Classen has a lot of class!
I just bought a used Pathfinder for Kia Country. I could not have done it without the help of Frank Classen. He guided me throughout all the steps I needed to take to trade in my vehicle for a Nissan Pathfinder. I was not prepared with all my documents and such. But he made it all work out without any hassle. If you need to buy a new or used car, you need to see Frank Classen.
May 14, 2020
Probably one of the worst experiences I’ve ever had. We...
Probably one of the worst experiences I’ve ever had. We came to a deal on a truck but they said they close at 7pm and couldn’t complete the paperwork until the next day so I put a deposit down. Then they called me the next morning and told me they sold the truck the next day without calling me first. Would not recommend giving your business to this company.
Mar 05, 2020
Finally! Car buying a pleasant experience!
I recently purchased a Kia Telluride at this dealership. Upon arriving, I met Frank Classen who was my sales professional. He asked all the right questions regarding my needs in a vehicle. He was knowledgeable and professional and had a low-key, no pressure approach which I much appreciated. He gave me all the information I needed in order to make a decision on the purchase. He was kind and respectful of my time. I have already referred him to several of my friends, and will definitely come back to him when I purchase my next car. Andy Bittner gave an excellent tutorial on how to operate all the bells and whistles on vehicle - he did a great job! Adam Richey worked with me on the paperwork via email and telephone so I did not have to come back until I was ready to pick up the car. I met with Jeremy Wilson and got through the financing part of it without a hitch within about 10 - 15 minutes, and in no time I was on my way. I have never liked the process of purchasing a vehicle, but these gentlemen made it enjoyable!
Oct 05, 2019
Professional and courteous
From Colby to Frank to Jeremy we couldn't ask for more. We went to look at a use car and bought a new car based on recommendations from Frank. We couldn't have been more pleased with the entire team and process. There was no "hard sell" as you sometimes find in buying a car.
Colby Kephart
Online Product Associate
Sep 12, 2020
Will work with you to get the price you want. Justin...
Will work with you to get the price you want. Justin treated us great and made the process as smooth as possible. I never felt like I was being taken advantage of.
Jul 22, 2020
Mr Bill is so freaking awesome and he was so patient with...
Mr Bill is so freaking awesome and he was so patient with me. I was in a bad accident and he took me under his wing and fixed my problem. Mr. Bill got me exactly what I wanted and He had the best advice. Thank you Mr Bill and the great folks at Kia Charleston. I am pleased with my purchase.
Jun 20, 2020
Justin is awesome! We would highly recommend him to...
Justin is awesome! We would highly recommend him to anyone looking for a new or used vehicle. He helped us understand our options and gave us the best value possible for our trade. We will be back again!
Jun 11, 2020
Justin was very helpful when I was choosing the new...
Justin was very helpful when I was choosing the new vehicle for my family. He listened to the things I wanted the most and made sure I got a great deal.
Mar 25, 2020
My car buying experience with Bill at Kia Country was...
My car buying experience with Bill at Kia Country was fantastic! Very easy to work with and made the whole process simple and enjoyable. Go see Bill if you’re in the market for a new or used car!
Craig Bellamy
Assistant Service Manager
Jun 26, 2020
Excellent customer service, really helped me pick out the...
Excellent customer service, really helped me pick out the right Kia Soul for me. Very helpful, Elijah was by far the best one there, he definitely helped me getting everything in order. Definitely recommend!
Mar 02, 2020
Mr. Tucker was available, attentive, awash with knowledge!
Personal attention, knowledgeable helpful staff working in a team effort to serve customers? What a concept, Great job all! We love Kia Country of Charleston.
Jan 28, 2020
Justin was amazing! He communicated all my different...
Justin was amazing! He communicated all my different options and what models would be best suited for my needs. His product knowledge was very informative and most helpful in my final choice. Justin was so friendly, kind, easy to talk to and a great listener. He is so professional and was a joy to work with. Thank you so much Justin! He is a remarkable asset to the KIA sales team!!!!
Jan 26, 2020
I had a wonderful salesman. Justin Bimonte is excellent...
I had a wonderful salesman. Justin Bimonte is excellent at his job. Couldn't have had a better experience anywhere else. Thank you Justin Bimonte
Dec 18, 2019
I am extremely disappointed with the service department...
I am extremely disappointed with the service department at this dealership. I had issues with them immediately after buying my new car and now again. When I purchased the car they setup a 90 day checkup for my car. I show up today, even though I had surgery last week, only to find out they don't have an appointment showing for me. Now I'm waiting in the lobby for them to fit me in when I showed up early for my appointment. This service department needs some serious customer service and management skills.
Disco Drayton
Parts Specialist
Jul 21, 2020
The biggest shout out to Justin for helping me find the...
The biggest shout out to Justin for helping me find the perfect vehicle for me and my family. We are so appreciative. We needed a rest dependable vehicle and you more than delivered. The best car buying experience I’ve ever had. If I could rate Justin at a 10/10 he would be a 20/10. So knowledgeable about the vehicles we looked at and he knew what I needed more than I did. We are so thankful for everything.
Jun 26, 2020
Excellent customer service, really helped me pick out the...
Excellent customer service, really helped me pick out the right Kia Soul for me. Very helpful, Elijah was by far the best one there, he definitely helped me getting everything in order. Definitely recommend!
Tim Pilgrim
Parts Specialist
Jan 28, 2020
Justin was amazing! He communicated all my different...
Justin was amazing! He communicated all my different options and what models would be best suited for my needs. His product knowledge was very informative and most helpful in my final choice. Justin was so friendly, kind, easy to talk to and a great listener. He is so professional and was a joy to work with. Thank you so much Justin! He is a remarkable asset to the KIA sales team!!!!
Jan 26, 2020
I had a wonderful salesman. Justin Bimonte is excellent...
I had a wonderful salesman. Justin Bimonte is excellent at his job. Couldn't have had a better experience anywhere else. Thank you Justin Bimonte
Eric Dambaugh
Service Manager
Sep 08, 2020
Quick, easy, excellent service. The 90 day inspection...
Quick, easy, excellent service. The 90 day inspection scheduled before leaving. Everything was explained about the features of the SUV. Questions were answered to my satisfaction.
Cody Struthers
Product & Technology Consultant
Oct 26, 2019
Helped My Mama
Thank you guys so much for helping my mom get into a car that she likes and can afford. You both were unbelievably kind and patient with us. Thanks for making a possibly stressful situation such a great experience!
