Meet Our Staff

Sales

Elijah Tucker

Elijah Tucker

Senior Product & Technology Consultant

Certified
366 Reviews
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Norm L'Heureux

Norm L'Heureux

Senior Product & Technology Consultant
143 Reviews
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Justin Bimonte

Justin Bimonte

Product & Technology Consultant

Certified
137 Reviews
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Tony Washington

Tony Washington

Product & Technology Consultant

Certified
133 Reviews
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Michael Brand

Michael Brand

Online Product Manager

Certified
103 Reviews
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Adam Richey

Adam Richey

General Sales Manager

Certified
95 Reviews
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Bill Dockendorf

Bill Dockendorf

Product & Technology Consultant

Certified
89 Reviews
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Jason Leming

Jason Leming

Assistant Business Manager

Certified
54 Reviews
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Tim LeRay

Tim LeRay

Product & Technology Consultant
45 Reviews
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Andy Bittner

Andy Bittner

Product & Technology Consultant

Certified
44 Reviews
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Frank Classen

Frank Classen

Product & Technology Consultant
25 Reviews
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Colby Kephart

Colby Kephart

Online Product Associate

Certified
18 Reviews
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Cody Struthers

Cody Struthers

Product & Technology Consultant
1 Review
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Zola Gearding

Zola Gearding

Product & Technology Consultant
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Finance

Jeremy Wilson

Jeremy Wilson

Business Manager
335 Reviews
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Service

Mitch Jones

Mitch Jones

Service Manager
118 Reviews
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Chelsea Rowlands

Chelsea Rowlands

Assistant Service Manager
107 Reviews
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Tim Cooley

Tim Cooley

Assistant Service Manager
44 Reviews
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Craig Bellamy

Craig Bellamy

Assistant Service Manager
5 Reviews
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Eric Dambaugh

Eric Dambaugh

Service Manager
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Management

Steve Appelbaum

Steve Appelbaum

General Manager
68 Reviews
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Parts

Tim Pilgrim

Tim Pilgrim

Parts Specialist
2 Reviews
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Disco Drayton

Disco Drayton

Parts Specialist
1 Review
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Elijah Tucker

Elijah Tucker

Senior Product & Technology Consultant

366 Reviews
Certified
Contact Me
Dealership Experience 13 years 8 months
Industry Experience 13 years 8 months
I have been in the car business for over ten years, ALL of them at Kia Country. Kia Elite Platinum Certified, I am one of the top 50 salesmen in the country, helping more people into new vehicles in the Low Country than anyone else. I will use my drive and determination to get you the best deal in the easiest and most convenient way possible. When not working, I'm spending time with my wife and four kids. Veteran, U.S Army, U.S. Marines
Recent Reviews

Jun 26, 2020

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Excellent customer service, really helped me pick out the...

Excellent customer service, really helped me pick out the right Kia Soul for me. Very helpful, Elijah was by far the best one there, he definitely helped me getting everything in order. Definitely recommend!

Jun 23, 2020

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Elijah is the most honest truthful salesman you will ever...

Elijah is the most honest truthful salesman you will ever meet! Got a certified pre-owned 2017 Kia Sportage! They have my business for life!

May 11, 2020

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Quick and Painless Buying Experience!

Elijah Tucker was knowledgeable and seemed to be very down-to-earth and honest. He's been working with Kia for quite a while, and it shows. It didn't feel like he was simply trying to make the sale, but that he actually had my best interest in mind as a first-time buyer. He was very patient with my indecisiveness and gave me the time I needed to make a decision without pressure or hovering. My parents (usually very defensive around salesmen) were even impressed by his professionalism and sincerity. I would definitely refer a friend to Elijah!

May 01, 2020

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Elijah Tucker has come through for me 2 times with a...

Elijah Tucker has come through for me 2 times with a perfect car for me! The team of guys make car buying so simple and fast! After 6 months of searching I finally found exactly what I wanted!

Mar 23, 2020

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Perfect from start to finish!

From the time we walked on the lot March 14 until we drove away March 17. Mr. Tucker was superb!! I love my Kia Soul!

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Jeremy Wilson

Jeremy Wilson

Business Manager
I started selling Kias in 2002 and was promoted to Business Manager in 2009. With over thirty different lenders, I enjoy the challenge of finding the best program for each of our customers. I’m originally from Wisconsin and enjoy my off time with my wife and three children.
Recent Reviews

Jul 11, 2020

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This is now our 2nd lease with Kia. Adam, Andy, and...

This is now our 2nd lease with Kia. Adam, Andy, and Jeremy were easy to communicate needs to and worked hard to get us a great deal and leaving with a great car. Highly recommend

Jul 03, 2020

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Kia Country of Charleston is the place for exceptional...

Kia Country of Charleston is the place for exceptional customer service and professionalism. This is my second purchase from the dealership, and I would certainly recommend them to family members, colleagues, associates, and friends. Need a new or pre-owned vehicle? Ask for Justin.

Jun 27, 2020

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Everyone at Kia Country was AMAZING! Justin helped me out...

Everyone at Kia Country was AMAZING! Justin helped me out to find the perfect car for me and I couldn’t be happier! Thank you so much Justin, and everyone at Kia Country!!

Jun 25, 2020

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Justin Bimonte is the BEST!

I have bought 4 cars in my lifetime and of all the experiences, the one I had with Justin Bimonte at Kia Country of Charleston was definitely the BEST. Justin was friendly, caring, and really took the time to get to know my family's needs when it came to the secondary vehicle we were looking to buy. Thank you for the excellent customer service, Justin! PS- our 9 year old is still talking about how the nice guy gave her her blue popsicle when it was so hot at the car lot. Thank you for being so sweet!

Jun 24, 2020

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My family and I are beyond pleased by the service...

My family and I are beyond pleased by the service provided by Justine Bimonte and Jeremy Wilson, today. No pushiness, here- only considerate, friendly, and empathetic people. We HIGHLY recommend Justin and Kia County of Charleston for all of your vehicle needs! Thank you, guys- We LOVE our new 2020 Kia Sorento :)

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Norm L'Heureux

Norm L'Heureux

Senior Product & Technology Consultant
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Dealership Experience 13 years 2 months
Industry Experience 15 years 9 months
I have been in the car business for a total of 15yrs, 12 of which have been with Kia. I always try to listen to my customers so that I can put them in the car that fits not only their needs, but their budget as well. When not at the dealership, I'm spending time with my wife Leah and my german shepherd, Kinder. I am a fan of college and professional football and am an avid snow skier.
Recent Reviews

Dec 02, 2019

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Norm was excellent. He listened to what I wanted and...

Norm was excellent. He listened to what I wanted and help me make the best decision with the best rate. I definitely will be recommend him.

Nov 27, 2019

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A good experience!

We had done a fair amount of online research (on Kias and other makes) prior to visiting Kia Country. We had also visited other dealers of other makes. What sold us on buying the Kia Soul and buying it from Kia Country was the low key but involved approach of the people we met with there. Colby Kephart got things off to a good start and Norm L'Heureux and Adam Richey put together a deal that made sense for us. We drove out of there comfortable with the car, with the deal and with the people we had worked with.

Nov 27, 2019

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Thank You Norm! for making what could've been a miserable...

Thank You Norm! for making what could've been a miserable experience bearable. Our 4th Kia, absolutely no pressure, love this dealership, salesmen & service department.

Nov 26, 2019

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What a wonderful surprise!Initially I was a little...

What a wonderful surprise! Initially I was a little apprehensive about driving on the lot. I have never purchased a vehicle by myself and have always had a male with me in the past. When I first arrived I explained to the friendly salesperson, Norm that I was only looking and had planned to return to following day with my brother. While speaking with Norm L'Heureux I realized that not only was I not nervous but I actually felt very comfortable so when he offered to "run a few numbers for me" I agreed without further hesitation. He returned very quickly with numbers that I couldn't resist and before long we were laughing and signing paperwork with the finance department! I was very impressed with the entire process and every employee that I came into contact with was very accommodating! I will definitely return in the future and next time without the "Buyer Beware" concerns. Thanks for a great experience and a fantastic deal!!

Sep 17, 2019

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New Car Purchase

My vehicle was damaged during Hurricane Dorian. The customer service was fantastic. Thank you Norm, Adam and Tony for making our experience a great one!

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Justin Bimonte

Justin Bimonte

Product & Technology Consultant

137 Reviews
Certified
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Dealership Experience 1 years 11 months
Industry Experience 6 years 7 months
I enjoy helping people and I like cars so this was the perfect career choice. Look for my Pre-owned Pick of the Week featured videos on Kia Country's Facebook and YouTube channels. When I'm not working, you can find me playing league basketball and softball.
Recent Reviews

Jul 13, 2020

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Justin was friendly and helpful about the vehicle. He...

Justin was friendly and helpful about the vehicle. He made sure the car was clean and suitable for being new to me. I love my new 2017 Kia Soul.

Jul 03, 2020

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Kia Country of Charleston is the place for exceptional...

Kia Country of Charleston is the place for exceptional customer service and professionalism. This is my second purchase from the dealership, and I would certainly recommend them to family members, colleagues, associates, and friends. Need a new or pre-owned vehicle? Ask for Justin.

Jun 30, 2020

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I might sleep in my Sportage tonight I love it so much....

I might sleep in my Sportage tonight I love it so much. It's not easy to have conversations about major purchases through masks and across plastic barriers, but everyone was very enthusiastic to communicate. I shopped a wide radius of Kia dealerships, but ultimately stayed local. Thank you Justin and Kia Country team!

Jun 27, 2020

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Everyone at Kia Country was AMAZING! Justin helped me out...

Everyone at Kia Country was AMAZING! Justin helped me out to find the perfect car for me and I couldn’t be happier! Thank you so much Justin, and everyone at Kia Country!!

Jun 25, 2020

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Justin Bimonte is the BEST!

I have bought 4 cars in my lifetime and of all the experiences, the one I had with Justin Bimonte at Kia Country of Charleston was definitely the BEST. Justin was friendly, caring, and really took the time to get to know my family's needs when it came to the secondary vehicle we were looking to buy. Thank you for the excellent customer service, Justin! PS- our 9 year old is still talking about how the nice guy gave her her blue popsicle when it was so hot at the car lot. Thank you for being so sweet!

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Tony Washington

Tony Washington

Product & Technology Consultant

133 Reviews
Certified
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Dealership Experience 6 years
Industry Experience 6 years
I was born and raised in Charleston. I enjoy connecting with my customers and meeting new people. When I’m not at work, I like to spend time with friends and family, cook, listen to music and sightsee. U.S. Army veteran.
Recent Reviews

Jun 23, 2020

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Elijah is the most honest truthful salesman you will ever...

Elijah is the most honest truthful salesman you will ever meet! Got a certified pre-owned 2017 Kia Sportage! They have my business for life!

Mar 24, 2020

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This is the 3rd KIA Sorento I have bought from KIA...

This is the 3rd KIA Sorento I have bought from KIA Country AND with the assistance of Tony Washington. Tony isn’t pushy like other car salesmen at other dealerships. He knows what I like and how much I can afford to spend. He will find what I love even if it comes from another part of the state! I will forever be a KIA Country cheerleader! Thank you Tony!

Feb 16, 2020

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Tony is a great car salesman! No high pressure but he...

Tony is a great car salesman! No high pressure but he quickly understood exactly what I was interested in. He promptly and courteously handled the entire experience of purchasing a new Telluride!

Jan 20, 2020

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Nothing but good stuff to say about Tony and Justin....

Nothing but good stuff to say about Tony and Justin. Always good service, nice people, good deal in the car we are getting and nice dealer. Our 4th car here.

Dec 28, 2019

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This was my second experience with Kia Country of...

This was my second experience with Kia Country of Charleston and Tony Washington. He is engaging, friendly, and even keeled. Negotiated back and forth for a fair price and deal for a used Kia Soul. Easy to refer Tony, and I will plan to use him for my next Kia purchase. I would recommend him to anyone looking for a Kia. Market reports are super favorable to Kia’s and the test drive take matches the experts advice in head to head competition.

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Mitch Jones

Mitch Jones

Service Manager
I have almost 30 years experience in the car business, over 5 with KIA, wearing many different hats from body shop, parts and service. These experiences have provided me with the knowledge to make your service and parts visit as smooth and informative as possible. Your satisfaction is paramount to my continued business. When not at work you'll find me rooting for my favorite NASCAR driver or riding my Harley Davidson with my wife.
Recent Reviews

Jun 26, 2020

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Just wanted to say thank you for your assistance in...

Just wanted to say thank you for your assistance in taking care of my issues yesterday. I appreciate your kindness and professionalism. Mitch you are truly an asset to Kia.

Mar 24, 2020

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This is the 3rd KIA Sorento I have bought from KIA...

This is the 3rd KIA Sorento I have bought from KIA Country AND with the assistance of Tony Washington. Tony isn’t pushy like other car salesmen at other dealerships. He knows what I like and how much I can afford to spend. He will find what I love even if it comes from another part of the state! I will forever be a KIA Country cheerleader! Thank you Tony!

Jan 28, 2020

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Justin was amazing! He communicated all my different...

Justin was amazing! He communicated all my different options and what models would be best suited for my needs. His product knowledge was very informative and most helpful in my final choice. Justin was so friendly, kind, easy to talk to and a great listener. He is so professional and was a joy to work with. Thank you so much Justin! He is a remarkable asset to the KIA sales team!!!!

Nov 27, 2019

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Thank You Norm! for making what could've been a miserable...

Thank You Norm! for making what could've been a miserable experience bearable. Our 4th Kia, absolutely no pressure, love this dealership, salesmen & service department.

Oct 22, 2019

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KIA Country of Charleston horrible service department!

My KIA was towed into this dealership for the third time in 6 months. I was treated disrespectfully, my car was ignored for three weeks

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Chelsea Rowlands

Chelsea Rowlands

Assistant Service Manager
Industry Experience 16 years 7 months
I have been with Kia since 2006. I enjoy helping customers and seeing them leave the dealership happy and with a smile. In my free time, I enjoy spending time with my pets, going to the beach, and traveling.
Recent Reviews

Jun 26, 2020

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Excellent customer service, really helped me pick out the...

Excellent customer service, really helped me pick out the right Kia Soul for me. Very helpful, Elijah was by far the best one there, he definitely helped me getting everything in order. Definitely recommend!

Mar 24, 2020

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This is the 3rd KIA Sorento I have bought from KIA...

This is the 3rd KIA Sorento I have bought from KIA Country AND with the assistance of Tony Washington. Tony isn’t pushy like other car salesmen at other dealerships. He knows what I like and how much I can afford to spend. He will find what I love even if it comes from another part of the state! I will forever be a KIA Country cheerleader! Thank you Tony!

Jan 28, 2020

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Justin was amazing! He communicated all my different...

Justin was amazing! He communicated all my different options and what models would be best suited for my needs. His product knowledge was very informative and most helpful in my final choice. Justin was so friendly, kind, easy to talk to and a great listener. He is so professional and was a joy to work with. Thank you so much Justin! He is a remarkable asset to the KIA sales team!!!!

Dec 28, 2019

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This was my second experience with Kia Country of...

This was my second experience with Kia Country of Charleston and Tony Washington. He is engaging, friendly, and even keeled. Negotiated back and forth for a fair price and deal for a used Kia Soul. Easy to refer Tony, and I will plan to use him for my next Kia purchase. I would recommend him to anyone looking for a Kia. Market reports are super favorable to Kia’s and the test drive take matches the experts advice in head to head competition.

Dec 18, 2019

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I am extremely disappointed with the service department...

I am extremely disappointed with the service department at this dealership. I had issues with them immediately after buying my new car and now again. When I purchased the car they setup a 90 day checkup for my car. I show up today, even though I had surgery last week, only to find out they don't have an appointment showing for me. Now I'm waiting in the lobby for them to fit me in when I showed up early for my appointment. This service department needs some serious customer service and management skills.

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Michael Brand

Michael Brand

Online Product Manager

103 Reviews
Certified
Although I am new to the car business, I have over 5 years experience in sales and customer service. I believe purchasing a new vehicle should be an exciting experience and I enjoy nothing more than to be a part of it. With my background, I strive to provide the utmost in customer service by being attainable whenever they may need my assistance. I will always be accessible by cell phone and/or email. I recently just made the big move to the Charleston area from New York. I enjoy days out on the golf course and watching my favorite sports teams, the New York Giants and Syracuse college basketball.
Recent Reviews

Jun 03, 2020

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Justin wasn't pushy. I submitted a pre qualify loan...

Justin wasn't pushy. I submitted a pre qualify loan application online prior to going to the dealership so my paperwork was done quickly. Thumbs up.

Mar 28, 2020

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Easiest new car purchase in many, many yearsNo pressure...

Easiest new car purchase in many, many years No pressure sales, good deal Highly recommend this dealership My Kia drives like a Mercedes -(an older MB) but very comfortable. Has all the features I like in a new car. Motor, steering wheel, pedals.....

Mar 28, 2020

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Justin renewed my faith in car sales people. No pressure...

Justin renewed my faith in car sales people. No pressure and very helpful Made buying a new Kia pleasant I’ll tell everyone about this dealership. Q

Mar 15, 2020

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This past weekend my fiancé and I were traveling from PA...

This past weekend my fiancé and I were traveling from PA to GA when our car broke down. The car needed repairs that was going to require several days for the parts to arrive, since we were on a vacation away from home and at that time had lost two days already we decided our best option would be to trade our car in on a new one. We first went to another dealer who treated us awful. After our first experience we came to Kia Country and from the moment we arrived we were treated so well by everyone. We explained our situation and that we needed an AWD vehicle (since we are from PA) and they quickly found the vehicle that would work best for us and had us on a test drive. When it came to talking price they didn’t mess around with us and play games, they gave us an amazing deal and were beyond fair with our trade. The entire process was so easy and smooth. I can’t say enough how much it meant to be treated fairly after the awful start to the vacation that we had. Mike Brand, Jason Leming and Tim Leary were all amazing!! With how amazing this experience was I would seriously consider driving from PA to SC just to buy my next vehicle with this group. Thank you all so much.

Mar 08, 2020

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Everyone at the dealership was great. Elijah took great...

Everyone at the dealership was great. Elijah took great care of me and we worked closely with Adam too. Got a 2021 Kia seltos brand new

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Adam Richey

Adam Richey

General Sales Manager

95 Reviews
Certified
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Dealership Experience 2 years 7 months
Industry Experience 9 years 11 months
I started working in sales and finance management at a Kia Dealership in Lexington, Kentucky in 2010. I joined Kia Country of Charleston in January of 2018 as the General Sales Manager. I enjoy helping people get great deals on great cars, new or used! I take pride in what I do and emphasize attention to detail and great customer service to my sales people. I understand that customers can buy cars at numerous places, my job is to make customers shopping and purchasing process as convenient as possible. I care more about making customers happy than I do about making a lot of money on a car deal. The car business is gratifying to me because I am in a position to change peoples lives for the better on a daily basis. Even though I'm busy most of the time as the GSM, I love to get out and help customers one on one. It all comes down to one simple rule; Treat others as you wish to be treated! That's why you should come to Kia Country when you look to purchase your next vehicle!
Recent Reviews

Jul 11, 2020

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This is now our 2nd lease with Kia. Adam, Andy, and...

This is now our 2nd lease with Kia. Adam, Andy, and Jeremy were easy to communicate needs to and worked hard to get us a great deal and leaving with a great car. Highly recommend

Jul 10, 2020

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Great Experience!

Bill D. was knowledgeable & helpful! He worked hard on our behalf to get us the best deal! We will recommend your dealership in the future.

Jun 27, 2020

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Bill was fantastic helping us find the perfect car for...

Bill was fantastic helping us find the perfect car for our family. He provided great, honest advice and gave us a fair price, and he helped us get a great trade in value for our car too. This was a wonderful car buying experience!

Jun 23, 2020

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Elijah is the most honest truthful salesman you will ever...

Elijah is the most honest truthful salesman you will ever meet! Got a certified pre-owned 2017 Kia Sportage! They have my business for life!

May 30, 2020

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I enjoyed the time spent with Justin. He’s helped me out...

I enjoyed the time spent with Justin. He’s helped me out tremendously and his patience was excellent. We did ask a lot of questions but he helped us with each one and got me my first car! This was a great and fast experience.

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Bill Dockendorf

Bill Dockendorf

Product & Technology Consultant

89 Reviews
Certified
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Dealership Experience 1 years 8 months
My wife is a native a Charlestonian. We moved here 17 years ago and I've been selling cars ever since. I like people and like to see people get a good deal. Car salesmen sometimes have a horrid reputation and it's my goal to change that. I have served many local families and multiple generations within the same family by building trust.
Recent Reviews

Jul 10, 2020

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Great Experience!

Bill D. was knowledgeable & helpful! He worked hard on our behalf to get us the best deal! We will recommend your dealership in the future.

Jul 01, 2020

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Bill is fantastic! No pressure, very helpful, worked hard...

Bill is fantastic! No pressure, very helpful, worked hard to get my daughter in a car she loved at a price she could afford. OUTSTANDIN!!!

Jun 29, 2020

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Extremely knowledgeable and very friendly! He made my...

Extremely knowledgeable and very friendly! He made my experience very easy and I’d definitely recommend him to friends and family! Thanks Bill you’re the best!

Jun 27, 2020

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Bill was fantastic helping us find the perfect car for...

Bill was fantastic helping us find the perfect car for our family. He provided great, honest advice and gave us a fair price, and he helped us get a great trade in value for our car too. This was a wonderful car buying experience!

Jun 26, 2020

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I bought a car from Kia of Charleston because and just...

I bought a car from Kia of Charleston because and just got a other kai soul i love them they are great and friendly thanks so much

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Steve Appelbaum

Steve Appelbaum

General Manager
With over 20 years in the car business, half of those with KIA, I have held every position in the dealership from detailer and technician to GM. My experience affords me the ability to make your experience as enjoyable and smooth as possible. Boating, golfing, and my dog, Molly, round out my free time.
Recent Reviews

Jun 27, 2020

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Everyone at Kia Country was AMAZING! Justin helped me out...

Everyone at Kia Country was AMAZING! Justin helped me out to find the perfect car for me and I couldn’t be happier! Thank you so much Justin, and everyone at Kia Country!!

May 01, 2020

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Elijah Tucker has come through for me 2 times with a...

Elijah Tucker has come through for me 2 times with a perfect car for me! The team of guys make car buying so simple and fast! After 6 months of searching I finally found exactly what I wanted!

Apr 15, 2020

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It's such a comfortable place and they make a stressful...

It's such a comfortable place and they make a stressful situation such as a car purchase easy and pleasurable....thanks Kia and thanks Justin!!!!

Mar 23, 2020

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Excellent experience! We are loving our new Kia Seltos....

Excellent experience! We are loving our new Kia Seltos. Our salesman Bill was fabulous to work with. Everyone at the dealership did a great job making our experience a good one. Thanks!!!

Feb 16, 2020

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Tony is a great car salesman! No high pressure but he...

Tony is a great car salesman! No high pressure but he quickly understood exactly what I was interested in. He promptly and courteously handled the entire experience of purchasing a new Telluride!

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Jason Leming

Jason Leming

Assistant Business Manager

54 Reviews
Certified
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Industry Experience 15 years 7 months
I have worked in the automotive industry since 2005 as a Product Specialist, Sales Manager and Finance Manager. What I enjoy most is meeting new people every day and helping them secure a loan that makes good financial sense for them. I am Charleston born and bred. When I’m not working I enjoy spending time with my wife and daughter, golf, boating, and traveling.
Recent Reviews

Jun 18, 2020

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Bill was very knowledgeable, considerate, helpful and...

Bill was very knowledgeable, considerate, helpful and very easy to talk to. He never pressured us but completely informed us of options. He was also very patient as we were undecided in the beginning. We highly recommend Bill! He made us feel at home and we enjoyed our experience.

Mar 15, 2020

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This past weekend my fiancé and I were traveling from PA...

This past weekend my fiancé and I were traveling from PA to GA when our car broke down. The car needed repairs that was going to require several days for the parts to arrive, since we were on a vacation away from home and at that time had lost two days already we decided our best option would be to trade our car in on a new one. We first went to another dealer who treated us awful. After our first experience we came to Kia Country and from the moment we arrived we were treated so well by everyone. We explained our situation and that we needed an AWD vehicle (since we are from PA) and they quickly found the vehicle that would work best for us and had us on a test drive. When it came to talking price they didn’t mess around with us and play games, they gave us an amazing deal and were beyond fair with our trade. The entire process was so easy and smooth. I can’t say enough how much it meant to be treated fairly after the awful start to the vacation that we had. Mike Brand, Jason Leming and Tim Leary were all amazing!! With how amazing this experience was I would seriously consider driving from PA to SC just to buy my next vehicle with this group. Thank you all so much.

Feb 29, 2020

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Bill was fantastic and got me the deal we wanted and the...

Bill was fantastic and got me the deal we wanted and the price we wanted. I would highly recommend him and all the staff at Kia Country.

Feb 01, 2020

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I had a great buying experience, I highly recommend this...

I had a great buying experience, I highly recommend this dealership. Justin is very knowledgeable and found something that fit all my needs and wants.

Feb 01, 2020

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Justin’s great, great car buying experience. I would...

Justin’s great, great car buying experience. I would recommend anyone who is looking for a new vehicle to come here for a new car.

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Tim LeRay

Tim LeRay

Product & Technology Consultant
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Dealership Experience 6 years 5 months
Industry Experience 6 years 5 months
I relocated to Charleston from Massachusetts, but I am a native of Bennington, Vermont. I worked as a silversmith for 38 years. After I retired, I started working in car sales because I actually like working with customers. I also enjoy woodworking, skiing, and spending time with my two children and four grandchildren.
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Mar 15, 2020

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This past weekend my fiancé and I were traveling from PA...

This past weekend my fiancé and I were traveling from PA to GA when our car broke down. The car needed repairs that was going to require several days for the parts to arrive, since we were on a vacation away from home and at that time had lost two days already we decided our best option would be to trade our car in on a new one. We first went to another dealer who treated us awful. After our first experience we came to Kia Country and from the moment we arrived we were treated so well by everyone. We explained our situation and that we needed an AWD vehicle (since we are from PA) and they quickly found the vehicle that would work best for us and had us on a test drive. When it came to talking price they didn’t mess around with us and play games, they gave us an amazing deal and were beyond fair with our trade. The entire process was so easy and smooth. I can’t say enough how much it meant to be treated fairly after the awful start to the vacation that we had. Mike Brand, Jason Leming and Tim Leary were all amazing!! With how amazing this experience was I would seriously consider driving from PA to SC just to buy my next vehicle with this group. Thank you all so much.

Dec 10, 2019

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Tim and Tony did a great job with assisting me with the...

Tim and Tony did a great job with assisting me with the purchase of my Telluride SX. I would recommend Kia Country of Charleston as a preferred dealership.

Oct 06, 2019

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That was EASY

I took a test drive of a Niro back in late August with Tim and knew it was just a matter of time before I'd go back and buy. Usually once a dealer gets your phone number, they bug the crap out of you. NOT at this dealer, which was very appreciated. The next month, I got a few price quotes via TrueCar and within minutes I was contacted by Colby. Told him I had been working with Tim so he arranged a 9 AM appointment for that weekend. Told them I had a fixed commitment and had to be done before 12:15 PM. Had my doubts that they could get me out of there in time, even with a good price quote. We had to do financing and a trade in. In all of my new car purchases, I've always found the finance process t be grueling. Not this time. Tim was ready for me at 9 AM, we took another test drive and went thru the whole trade in and credit process VERY EASILY. I was out the door by 11:45 AM, which I didn't think was going to be possible! This was the easiest purchasing experience I've ever had, when buying a car from the dealer stock!

Oct 05, 2019

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Great helping me get into a Vehicle with my credit not...

Great helping me get into a Vehicle with my credit not being so good. I did however have a good down payment which helped. Tim was helpful & Quick. I’d recommend Kia Charleston to family and friends for sure. Tim checked our Credit First to see what we could afford and we went from there. Kia is just a great reliable , affordable dealership. PERIOD !!

Sep 09, 2019

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Great service

I received great service while buying my new car, they even gave me more for trade in than i had seen online. i never waited long and understood every step of the process.

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Andy Bittner

Andy Bittner

Product & Technology Consultant

44 Reviews
Certified
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Dealership Experience 3 years
Industry Experience 3 years
I’m originally from Minnesota. I’m new to Charleston and new to sales, but very excited about joining the Kia team. I’ve always loved cars and people so it is the ideal fit for me. I’m a huge Vikings fan, love going to the beach and watching movies.
Recent Reviews

Jul 11, 2020

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This is now our 2nd lease with Kia. Adam, Andy, and...

This is now our 2nd lease with Kia. Adam, Andy, and Jeremy were easy to communicate needs to and worked hard to get us a great deal and leaving with a great car. Highly recommend

Jun 12, 2020

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Easiest car buying experience we have ever been through,...

Easiest car buying experience we have ever been through, not only in South Carolina, but several other states as well. Bill and Andy kept their word and there was no haggle whatsoever!

Apr 24, 2020

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I knew what I wanted and I found it at Kia Country in...

I knew what I wanted and I found it at Kia Country in Charleston after searching for a couple days. I called the dealership mid-morning and had the pleasure of talking to Andy. He answered every question wonderfully and took the time to make sure I was happy and satisfied with the vehicle. I recently had a major surgery so didn’t want to spend all day at the dealership and explained this to Andy. He told me no problem and he completely understood and would have all paperwork ready so once I arrived, it would take around an hour. He sent our salesman Justin to pick us up in my new vehicle allowing me to drive it back to the dealership. Paperwork was ready and the transaction went fast as promised...around an hour! I left the dealership with absolutely nothing that needed to be done but drive and enjoy! I would definitely recommend both Andy and Justin and Kia Country of Charleston! If I should ever have the need to purchase again, I will be back! Thank guys! Best car purchase ever!!

Mar 19, 2020

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Kia Country of Charleston

We were in the market for a car, and decided we wanted a Kia. After looking at the available cars on the websites of several Kia dealers in our area, we chose to go to Kia Country of Charleston ( a 2.5 hour drive from home). We were glad we made the trip. They had a wide variety of cars both used and new. Our salesman Bill Dockendorf was great to deal with- he was friendly, very patient , and was not pushy at all. He showed us several cars, and clearly answered all our questions. We ended up choosing a new 2020 Rio. After our purchase, Andy Bittner helped us to understand the features on our new Rio - with a fantastic sense of humor. We highly recommend Kia Country of Charleston, and would purchase from them again!

Mar 07, 2020

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The gentleman that helped me were great, helpful and...

The gentleman that helped me were great, helpful and friendly. I will recommend Kia and the gentleman to everyone I know. Thank you Bill for your help and consideration

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Tim Cooley

Tim Cooley

Assistant Service Manager
Recent Reviews

Jun 26, 2020

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Excellent customer service, really helped me pick out the...

Excellent customer service, really helped me pick out the right Kia Soul for me. Very helpful, Elijah was by far the best one there, he definitely helped me getting everything in order. Definitely recommend!

Jun 13, 2020

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Bill is the man. Took care of what I was looking for a...

Bill is the man. Took care of what I was looking for a nothing else. Kept in contact during the entire sales process. Thanks a bunch

May 01, 2020

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Elijah Tucker has come through for me 2 times with a...

Elijah Tucker has come through for me 2 times with a perfect car for me! The team of guys make car buying so simple and fast! After 6 months of searching I finally found exactly what I wanted!

Mar 24, 2020

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This is the 3rd KIA Sorento I have bought from KIA...

This is the 3rd KIA Sorento I have bought from KIA Country AND with the assistance of Tony Washington. Tony isn’t pushy like other car salesmen at other dealerships. He knows what I like and how much I can afford to spend. He will find what I love even if it comes from another part of the state! I will forever be a KIA Country cheerleader! Thank you Tony!

Jan 28, 2020

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Justin was amazing! He communicated all my different...

Justin was amazing! He communicated all my different options and what models would be best suited for my needs. His product knowledge was very informative and most helpful in my final choice. Justin was so friendly, kind, easy to talk to and a great listener. He is so professional and was a joy to work with. Thank you so much Justin! He is a remarkable asset to the KIA sales team!!!!

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Frank Classen

Frank Classen

Product & Technology Consultant
Contact Me
Dealership Experience 2 years 2 months
Industry Experience 13 years 2 months
I've been selling cars for 15 years. I'm a people person who enjoys helping people. I've also served in the Army and as a firefighter. I'm happily married with nine grandchildren. I've lived in Charleston since 1965.
Recent Reviews

May 14, 2020

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Probably one of the worst experiences I’ve ever had. We...

Probably one of the worst experiences I’ve ever had. We came to a deal on a truck but they said they close at 7pm and couldn’t complete the paperwork until the next day so I put a deposit down. Then they called me the next morning and told me they sold the truck the next day without calling me first. Would not recommend giving your business to this company.

Mar 05, 2020

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Finally! Car buying a pleasant experience!

I recently purchased a Kia Telluride at this dealership. Upon arriving, I met Frank Classen who was my sales professional. He asked all the right questions regarding my needs in a vehicle. He was knowledgeable and professional and had a low-key, no pressure approach which I much appreciated. He gave me all the information I needed in order to make a decision on the purchase. He was kind and respectful of my time. I have already referred him to several of my friends, and will definitely come back to him when I purchase my next car. Andy Bittner gave an excellent tutorial on how to operate all the bells and whistles on vehicle - he did a great job! Adam Richey worked with me on the paperwork via email and telephone so I did not have to come back until I was ready to pick up the car. I met with Jeremy Wilson and got through the financing part of it without a hitch within about 10 - 15 minutes, and in no time I was on my way. I have never liked the process of purchasing a vehicle, but these gentlemen made it enjoyable!

Oct 05, 2019

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Professional and courteous

From Colby to Frank to Jeremy we couldn't ask for more. We went to look at a use car and bought a new car based on recommendations from Frank. We couldn't have been more pleased with the entire team and process. There was no "hard sell" as you sometimes find in buying a car.

Sep 27, 2019

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Awesome experience

These guys are awesome they are very friendly and very knowlagable. Justin worked a deal for us so well my wife and I both bought cars and all we came to do was look for my new car. You won't be disapointed very easy experience all the way around. Thabkyou Justin and the Kia Country team there at Charleston.

Sep 17, 2019

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WASN'T THE NORMAL CAR BUYING EXPERIENCE

From the time we set foot on the lot, we where treated like friends or family. Frank didn't try to throw a bunch of BS at my wife and I or use high pressure sales tactics. He was honest and when he was unsure, he told us and got us the answers we needed. He made the purchasing process a lot less stressful. We were looking to purchase a Telluride, loved the features and how it drove. The only down side was the lack of inventory due to being a new model. We were at the dealer on a Saturday and planned on being back the next Friday to order a vehicle. Frank called to inform us on Tuesday that they just received a couple Telluride's in that had different features and invited us to come by so we could make an educated purchase. We were able to arrange our schedule and looked at the features of the vehicle that came in. We looked at the SX model, it was a beautiful SUV. More than we were willing to spend, Frank stated that he also had a EX model that came in that met most of our requirements. He was correct, it was everything my wife and I were looking for in a new SUV. We drove it and bought it that night. Thanks to the customer service of Frank we were able to get into our new vehicle 6-8 weeks earlier. Frank made buying process pleasurable not a burden. I would recommend him for your next purchase.

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Colby Kephart

Colby Kephart

Online Product Associate

18 Reviews
Certified
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Dealership Experience 1 years 10 months
Industry Experience 2 years 10 months
I'm originally from upstate New York and went to Queens University in Charlotte. I'm die-hard sports fan and have worked in video production for several sports teams. I play soccer for fun. I have a wonderful fiance and a great dog. I'm here to help customers in any way possible.
Recent Reviews

Jun 20, 2020

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Justin is awesome! We would highly recommend him to...

Justin is awesome! We would highly recommend him to anyone looking for a new or used vehicle. He helped us understand our options and gave us the best value possible for our trade. We will be back again!

Jun 11, 2020

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Justin was very helpful when I was choosing the new...

Justin was very helpful when I was choosing the new vehicle for my family. He listened to the things I wanted the most and made sure I got a great deal.

Mar 25, 2020

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My car buying experience with Bill at Kia Country was...

My car buying experience with Bill at Kia Country was fantastic! Very easy to work with and made the whole process simple and enjoyable. Go see Bill if you’re in the market for a new or used car!

Mar 07, 2020

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My first time buying a vehicle and these guys made it an...

My first time buying a vehicle and these guys made it an enjoyable and easy experience. From the online inquiry to placing the keys in my hand. Specifically Colby and Elijah Tucker!!! Will definitely be back when I’m ready for an upgrade!!!!

Dec 19, 2019

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Bill is extremely helpful despite the continued necessity...

Bill is extremely helpful despite the continued necessity to find paperwork and update the process. He was very patient and helpful and found the perfect car we wanted. He was not pushy or forceful but very attentive and helpful. Highly recommend using Sevices as a car salesman bill

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Craig Bellamy

Craig Bellamy

Assistant Service Manager
Dealership Experience 9 months
Recent Reviews

Jun 26, 2020

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Excellent customer service, really helped me pick out the...

Excellent customer service, really helped me pick out the right Kia Soul for me. Very helpful, Elijah was by far the best one there, he definitely helped me getting everything in order. Definitely recommend!

Mar 02, 2020

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Mr. Tucker was available, attentive, awash with knowledge!

Personal attention, knowledgeable helpful staff working in a team effort to serve customers? What a concept, Great job all! We love Kia Country of Charleston.

Jan 28, 2020

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Justin was amazing! He communicated all my different...

Justin was amazing! He communicated all my different options and what models would be best suited for my needs. His product knowledge was very informative and most helpful in my final choice. Justin was so friendly, kind, easy to talk to and a great listener. He is so professional and was a joy to work with. Thank you so much Justin! He is a remarkable asset to the KIA sales team!!!!

Jan 26, 2020

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I had a wonderful salesman. Justin Bimonte is excellent...

I had a wonderful salesman. Justin Bimonte is excellent at his job. Couldn't have had a better experience anywhere else. Thank you Justin Bimonte

Dec 18, 2019

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I am extremely disappointed with the service department...

I am extremely disappointed with the service department at this dealership. I had issues with them immediately after buying my new car and now again. When I purchased the car they setup a 90 day checkup for my car. I show up today, even though I had surgery last week, only to find out they don't have an appointment showing for me. Now I'm waiting in the lobby for them to fit me in when I showed up early for my appointment. This service department needs some serious customer service and management skills.

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Tim Pilgrim

Tim Pilgrim

Parts Specialist
Dealership Experience 7 years 7 months
Industry Experience 14 years 7 months
Recent Reviews

Jan 28, 2020

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Justin was amazing! He communicated all my different...

Justin was amazing! He communicated all my different options and what models would be best suited for my needs. His product knowledge was very informative and most helpful in my final choice. Justin was so friendly, kind, easy to talk to and a great listener. He is so professional and was a joy to work with. Thank you so much Justin! He is a remarkable asset to the KIA sales team!!!!

Jan 26, 2020

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I had a wonderful salesman. Justin Bimonte is excellent...

I had a wonderful salesman. Justin Bimonte is excellent at his job. Couldn't have had a better experience anywhere else. Thank you Justin Bimonte

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Disco Drayton

Disco Drayton

Parts Specialist
Dealership Experience 6 months
Industry Experience 13 years 7 months
With more than 13 years automotive parts experience, Dicso is a great addition to our team. In his spare time, he enjoys restoring old cars, circle track drag racing and cooking.
Recent Reviews

Jun 26, 2020

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Excellent customer service, really helped me pick out the...

Excellent customer service, really helped me pick out the right Kia Soul for me. Very helpful, Elijah was by far the best one there, he definitely helped me getting everything in order. Definitely recommend!

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Cody Struthers

Cody Struthers

Product & Technology Consultant
Contact Me
Dealership Experience 1 years 1 months
Industry Experience 2 years 10 months
I lived my entire life in Georgia and moved to Charleston two years ago. I sell cars with integrity and want to dispel the perception of the "sleazy car salesman." When a customer leaves happy with the car that they purchased and the service they received, then I am satisfied. I enjoy sports and play video games in my spare time.
Recent Reviews

Oct 26, 2019

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Helped My Mama

Thank you guys so much for helping my mom get into a car that she likes and can afford. You both were unbelievably kind and patient with us. Thanks for making a possibly stressful situation such a great experience!

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Eric Dambaugh

Eric Dambaugh

Service Manager
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Zola Gearding

Zola Gearding

Product & Technology Consultant
Contact Me
Dealership Experience 3 months
Industry Experience 11 years 7 months
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