Meet Our Staff
Sales
Elijah Tucker
Senior Product & Technology Consultant
Norm L'Heureux
Senior Product & Technology Consultant
Justin Bimonte
Product & Technology Consultant
Tony Washington
Product & Technology Consultant
Michael Brand
Online Product Manager
Adam Richey
General Sales Manager
Bill Dockendorf
Product & Technology Consultant
Jason Leming
Assistant Business Manager
Tim LeRay
Product & Technology Consultant
Andy Bittner
Product & Technology Consultant
Frank Classen
Product & Technology Consultant
Colby Kephart
Online Product Associate
Cody Struthers
Product & Technology Consultant
Zola Gearding
Product & Technology Consultant
Finance
Jeremy Wilson
Business Manager
Service
Mitch Jones
Service Manager
Chelsea Rowlands
Assistant Service Manager
Tim Cooley
Assistant Service Manager
Craig Bellamy
Assistant Service Manager
Eric Dambaugh
Service Manager
Management
Steve Appelbaum
General Manager
Parts
Tim Pilgrim
Parts Specialist
Disco Drayton
Parts Specialist
Elijah Tucker
Senior Product & Technology Consultant
Jun 26, 2020
Excellent customer service, really helped me pick out the...
Excellent customer service, really helped me pick out the right Kia Soul for me. Very helpful, Elijah was by far the best one there, he definitely helped me getting everything in order. Definitely recommend!
Jun 23, 2020
Elijah is the most honest truthful salesman you will ever...
Elijah is the most honest truthful salesman you will ever meet! Got a certified pre-owned 2017 Kia Sportage! They have my business for life!
May 11, 2020
Quick and Painless Buying Experience!
Elijah Tucker was knowledgeable and seemed to be very down-to-earth and honest. He's been working with Kia for quite a while, and it shows. It didn't feel like he was simply trying to make the sale, but that he actually had my best interest in mind as a first-time buyer. He was very patient with my indecisiveness and gave me the time I needed to make a decision without pressure or hovering. My parents (usually very defensive around salesmen) were even impressed by his professionalism and sincerity. I would definitely refer a friend to Elijah!
May 01, 2020
Elijah Tucker has come through for me 2 times with a...
Elijah Tucker has come through for me 2 times with a perfect car for me! The team of guys make car buying so simple and fast! After 6 months of searching I finally found exactly what I wanted!
Mar 23, 2020
Perfect from start to finish!
From the time we walked on the lot March 14 until we drove away March 17. Mr. Tucker was superb!! I love my Kia Soul!
Jeremy Wilson
Business Manager
Jul 11, 2020
This is now our 2nd lease with Kia. Adam, Andy, and...
This is now our 2nd lease with Kia. Adam, Andy, and Jeremy were easy to communicate needs to and worked hard to get us a great deal and leaving with a great car. Highly recommend
Jul 03, 2020
Kia Country of Charleston is the place for exceptional...
Kia Country of Charleston is the place for exceptional customer service and professionalism. This is my second purchase from the dealership, and I would certainly recommend them to family members, colleagues, associates, and friends. Need a new or pre-owned vehicle? Ask for Justin.
Jun 27, 2020
Everyone at Kia Country was AMAZING! Justin helped me out...
Everyone at Kia Country was AMAZING! Justin helped me out to find the perfect car for me and I couldn’t be happier! Thank you so much Justin, and everyone at Kia Country!!
Jun 25, 2020
Justin Bimonte is the BEST!
I have bought 4 cars in my lifetime and of all the experiences, the one I had with Justin Bimonte at Kia Country of Charleston was definitely the BEST. Justin was friendly, caring, and really took the time to get to know my family's needs when it came to the secondary vehicle we were looking to buy. Thank you for the excellent customer service, Justin! PS- our 9 year old is still talking about how the nice guy gave her her blue popsicle when it was so hot at the car lot. Thank you for being so sweet!
Jun 24, 2020
My family and I are beyond pleased by the service...
My family and I are beyond pleased by the service provided by Justine Bimonte and Jeremy Wilson, today. No pushiness, here- only considerate, friendly, and empathetic people. We HIGHLY recommend Justin and Kia County of Charleston for all of your vehicle needs! Thank you, guys- We LOVE our new 2020 Kia Sorento :)
Norm L'Heureux
Senior Product & Technology Consultant
Dec 02, 2019
Norm was excellent. He listened to what I wanted and...
Norm was excellent. He listened to what I wanted and help me make the best decision with the best rate. I definitely will be recommend him.
Nov 27, 2019
A good experience!
We had done a fair amount of online research (on Kias and other makes) prior to visiting Kia Country. We had also visited other dealers of other makes. What sold us on buying the Kia Soul and buying it from Kia Country was the low key but involved approach of the people we met with there. Colby Kephart got things off to a good start and Norm L'Heureux and Adam Richey put together a deal that made sense for us. We drove out of there comfortable with the car, with the deal and with the people we had worked with.
Nov 27, 2019
Thank You Norm! for making what could've been a miserable...
Thank You Norm! for making what could've been a miserable experience bearable. Our 4th Kia, absolutely no pressure, love this dealership, salesmen & service department.
Nov 26, 2019
What a wonderful surprise!Initially I was a little...
What a wonderful surprise! Initially I was a little apprehensive about driving on the lot. I have never purchased a vehicle by myself and have always had a male with me in the past. When I first arrived I explained to the friendly salesperson, Norm that I was only looking and had planned to return to following day with my brother. While speaking with Norm L'Heureux I realized that not only was I not nervous but I actually felt very comfortable so when he offered to "run a few numbers for me" I agreed without further hesitation. He returned very quickly with numbers that I couldn't resist and before long we were laughing and signing paperwork with the finance department! I was very impressed with the entire process and every employee that I came into contact with was very accommodating! I will definitely return in the future and next time without the "Buyer Beware" concerns. Thanks for a great experience and a fantastic deal!!
Sep 17, 2019
New Car Purchase
My vehicle was damaged during Hurricane Dorian. The customer service was fantastic. Thank you Norm, Adam and Tony for making our experience a great one!
Justin Bimonte
Product & Technology Consultant
Jul 13, 2020
Justin was friendly and helpful about the vehicle. He...
Justin was friendly and helpful about the vehicle. He made sure the car was clean and suitable for being new to me. I love my new 2017 Kia Soul.
Jul 03, 2020
Kia Country of Charleston is the place for exceptional...
Kia Country of Charleston is the place for exceptional customer service and professionalism. This is my second purchase from the dealership, and I would certainly recommend them to family members, colleagues, associates, and friends. Need a new or pre-owned vehicle? Ask for Justin.
Jun 30, 2020
I might sleep in my Sportage tonight I love it so much....
I might sleep in my Sportage tonight I love it so much. It's not easy to have conversations about major purchases through masks and across plastic barriers, but everyone was very enthusiastic to communicate. I shopped a wide radius of Kia dealerships, but ultimately stayed local. Thank you Justin and Kia Country team!
Jun 27, 2020
Everyone at Kia Country was AMAZING! Justin helped me out...
Everyone at Kia Country was AMAZING! Justin helped me out to find the perfect car for me and I couldn’t be happier! Thank you so much Justin, and everyone at Kia Country!!
Jun 25, 2020
Justin Bimonte is the BEST!
I have bought 4 cars in my lifetime and of all the experiences, the one I had with Justin Bimonte at Kia Country of Charleston was definitely the BEST. Justin was friendly, caring, and really took the time to get to know my family's needs when it came to the secondary vehicle we were looking to buy. Thank you for the excellent customer service, Justin! PS- our 9 year old is still talking about how the nice guy gave her her blue popsicle when it was so hot at the car lot. Thank you for being so sweet!
Tony Washington
Product & Technology Consultant
Jun 23, 2020
Elijah is the most honest truthful salesman you will ever...
Elijah is the most honest truthful salesman you will ever meet! Got a certified pre-owned 2017 Kia Sportage! They have my business for life!
Mar 24, 2020
This is the 3rd KIA Sorento I have bought from KIA...
This is the 3rd KIA Sorento I have bought from KIA Country AND with the assistance of Tony Washington. Tony isn’t pushy like other car salesmen at other dealerships. He knows what I like and how much I can afford to spend. He will find what I love even if it comes from another part of the state! I will forever be a KIA Country cheerleader! Thank you Tony!
Feb 16, 2020
Tony is a great car salesman! No high pressure but he...
Tony is a great car salesman! No high pressure but he quickly understood exactly what I was interested in. He promptly and courteously handled the entire experience of purchasing a new Telluride!
Jan 20, 2020
Nothing but good stuff to say about Tony and Justin....
Nothing but good stuff to say about Tony and Justin. Always good service, nice people, good deal in the car we are getting and nice dealer. Our 4th car here.
Dec 28, 2019
This was my second experience with Kia Country of...
This was my second experience with Kia Country of Charleston and Tony Washington. He is engaging, friendly, and even keeled. Negotiated back and forth for a fair price and deal for a used Kia Soul. Easy to refer Tony, and I will plan to use him for my next Kia purchase. I would recommend him to anyone looking for a Kia. Market reports are super favorable to Kia’s and the test drive take matches the experts advice in head to head competition.
Mitch Jones
Service Manager
Jun 26, 2020
Just wanted to say thank you for your assistance in...
Just wanted to say thank you for your assistance in taking care of my issues yesterday. I appreciate your kindness and professionalism. Mitch you are truly an asset to Kia.
Mar 24, 2020
This is the 3rd KIA Sorento I have bought from KIA...
This is the 3rd KIA Sorento I have bought from KIA Country AND with the assistance of Tony Washington. Tony isn’t pushy like other car salesmen at other dealerships. He knows what I like and how much I can afford to spend. He will find what I love even if it comes from another part of the state! I will forever be a KIA Country cheerleader! Thank you Tony!
Jan 28, 2020
Justin was amazing! He communicated all my different...
Justin was amazing! He communicated all my different options and what models would be best suited for my needs. His product knowledge was very informative and most helpful in my final choice. Justin was so friendly, kind, easy to talk to and a great listener. He is so professional and was a joy to work with. Thank you so much Justin! He is a remarkable asset to the KIA sales team!!!!
Nov 27, 2019
Thank You Norm! for making what could've been a miserable...
Thank You Norm! for making what could've been a miserable experience bearable. Our 4th Kia, absolutely no pressure, love this dealership, salesmen & service department.
Oct 22, 2019
KIA Country of Charleston horrible service department!
My KIA was towed into this dealership for the third time in 6 months. I was treated disrespectfully, my car was ignored for three weeks
Chelsea Rowlands
Assistant Service Manager
Jun 26, 2020
Excellent customer service, really helped me pick out the...
Excellent customer service, really helped me pick out the right Kia Soul for me. Very helpful, Elijah was by far the best one there, he definitely helped me getting everything in order. Definitely recommend!
Mar 24, 2020
This is the 3rd KIA Sorento I have bought from KIA...
This is the 3rd KIA Sorento I have bought from KIA Country AND with the assistance of Tony Washington. Tony isn’t pushy like other car salesmen at other dealerships. He knows what I like and how much I can afford to spend. He will find what I love even if it comes from another part of the state! I will forever be a KIA Country cheerleader! Thank you Tony!
Jan 28, 2020
Justin was amazing! He communicated all my different...
Justin was amazing! He communicated all my different options and what models would be best suited for my needs. His product knowledge was very informative and most helpful in my final choice. Justin was so friendly, kind, easy to talk to and a great listener. He is so professional and was a joy to work with. Thank you so much Justin! He is a remarkable asset to the KIA sales team!!!!
Dec 28, 2019
This was my second experience with Kia Country of...
This was my second experience with Kia Country of Charleston and Tony Washington. He is engaging, friendly, and even keeled. Negotiated back and forth for a fair price and deal for a used Kia Soul. Easy to refer Tony, and I will plan to use him for my next Kia purchase. I would recommend him to anyone looking for a Kia. Market reports are super favorable to Kia’s and the test drive take matches the experts advice in head to head competition.
Dec 18, 2019
I am extremely disappointed with the service department...
I am extremely disappointed with the service department at this dealership. I had issues with them immediately after buying my new car and now again. When I purchased the car they setup a 90 day checkup for my car. I show up today, even though I had surgery last week, only to find out they don't have an appointment showing for me. Now I'm waiting in the lobby for them to fit me in when I showed up early for my appointment. This service department needs some serious customer service and management skills.
Michael Brand
Online Product Manager
Jun 03, 2020
Justin wasn't pushy. I submitted a pre qualify loan...
Justin wasn't pushy. I submitted a pre qualify loan application online prior to going to the dealership so my paperwork was done quickly. Thumbs up.
Mar 28, 2020
Easiest new car purchase in many, many yearsNo pressure...
Easiest new car purchase in many, many years No pressure sales, good deal Highly recommend this dealership My Kia drives like a Mercedes -(an older MB) but very comfortable. Has all the features I like in a new car. Motor, steering wheel, pedals.....
Mar 28, 2020
Justin renewed my faith in car sales people. No pressure...
Justin renewed my faith in car sales people. No pressure and very helpful Made buying a new Kia pleasant I’ll tell everyone about this dealership. Q
Mar 15, 2020
This past weekend my fiancé and I were traveling from PA...
This past weekend my fiancé and I were traveling from PA to GA when our car broke down. The car needed repairs that was going to require several days for the parts to arrive, since we were on a vacation away from home and at that time had lost two days already we decided our best option would be to trade our car in on a new one. We first went to another dealer who treated us awful. After our first experience we came to Kia Country and from the moment we arrived we were treated so well by everyone. We explained our situation and that we needed an AWD vehicle (since we are from PA) and they quickly found the vehicle that would work best for us and had us on a test drive. When it came to talking price they didn’t mess around with us and play games, they gave us an amazing deal and were beyond fair with our trade. The entire process was so easy and smooth. I can’t say enough how much it meant to be treated fairly after the awful start to the vacation that we had. Mike Brand, Jason Leming and Tim Leary were all amazing!! With how amazing this experience was I would seriously consider driving from PA to SC just to buy my next vehicle with this group. Thank you all so much.
Mar 08, 2020
Everyone at the dealership was great. Elijah took great...
Everyone at the dealership was great. Elijah took great care of me and we worked closely with Adam too. Got a 2021 Kia seltos brand new
Adam Richey
General Sales Manager
Jul 11, 2020
This is now our 2nd lease with Kia. Adam, Andy, and...
This is now our 2nd lease with Kia. Adam, Andy, and Jeremy were easy to communicate needs to and worked hard to get us a great deal and leaving with a great car. Highly recommend
Jul 10, 2020
Great Experience!
Bill D. was knowledgeable & helpful! He worked hard on our behalf to get us the best deal! We will recommend your dealership in the future.
Jun 27, 2020
Bill was fantastic helping us find the perfect car for...
Bill was fantastic helping us find the perfect car for our family. He provided great, honest advice and gave us a fair price, and he helped us get a great trade in value for our car too. This was a wonderful car buying experience!
Jun 23, 2020
Elijah is the most honest truthful salesman you will ever...
Elijah is the most honest truthful salesman you will ever meet! Got a certified pre-owned 2017 Kia Sportage! They have my business for life!
May 30, 2020
I enjoyed the time spent with Justin. He’s helped me out...
I enjoyed the time spent with Justin. He’s helped me out tremendously and his patience was excellent. We did ask a lot of questions but he helped us with each one and got me my first car! This was a great and fast experience.
Bill Dockendorf
Product & Technology Consultant
Jul 10, 2020
Great Experience!
Bill D. was knowledgeable & helpful! He worked hard on our behalf to get us the best deal! We will recommend your dealership in the future.
Jul 01, 2020
Bill is fantastic! No pressure, very helpful, worked hard...
Bill is fantastic! No pressure, very helpful, worked hard to get my daughter in a car she loved at a price she could afford. OUTSTANDIN!!!
Jun 29, 2020
Extremely knowledgeable and very friendly! He made my...
Extremely knowledgeable and very friendly! He made my experience very easy and I’d definitely recommend him to friends and family! Thanks Bill you’re the best!
Jun 27, 2020
Bill was fantastic helping us find the perfect car for...
Bill was fantastic helping us find the perfect car for our family. He provided great, honest advice and gave us a fair price, and he helped us get a great trade in value for our car too. This was a wonderful car buying experience!
Jun 26, 2020
I bought a car from Kia of Charleston because and just...
I bought a car from Kia of Charleston because and just got a other kai soul i love them they are great and friendly thanks so much
Steve Appelbaum
General Manager
Jun 27, 2020
Everyone at Kia Country was AMAZING! Justin helped me out...
Everyone at Kia Country was AMAZING! Justin helped me out to find the perfect car for me and I couldn’t be happier! Thank you so much Justin, and everyone at Kia Country!!
May 01, 2020
Elijah Tucker has come through for me 2 times with a...
Elijah Tucker has come through for me 2 times with a perfect car for me! The team of guys make car buying so simple and fast! After 6 months of searching I finally found exactly what I wanted!
Apr 15, 2020
It's such a comfortable place and they make a stressful...
It's such a comfortable place and they make a stressful situation such as a car purchase easy and pleasurable....thanks Kia and thanks Justin!!!!
Mar 23, 2020
Excellent experience! We are loving our new Kia Seltos....
Excellent experience! We are loving our new Kia Seltos. Our salesman Bill was fabulous to work with. Everyone at the dealership did a great job making our experience a good one. Thanks!!!
Feb 16, 2020
Tony is a great car salesman! No high pressure but he...
Tony is a great car salesman! No high pressure but he quickly understood exactly what I was interested in. He promptly and courteously handled the entire experience of purchasing a new Telluride!
Jason Leming
Assistant Business Manager
Jun 18, 2020
Bill was very knowledgeable, considerate, helpful and...
Bill was very knowledgeable, considerate, helpful and very easy to talk to. He never pressured us but completely informed us of options. He was also very patient as we were undecided in the beginning. We highly recommend Bill! He made us feel at home and we enjoyed our experience.
Mar 15, 2020
This past weekend my fiancé and I were traveling from PA...
This past weekend my fiancé and I were traveling from PA to GA when our car broke down. The car needed repairs that was going to require several days for the parts to arrive, since we were on a vacation away from home and at that time had lost two days already we decided our best option would be to trade our car in on a new one. We first went to another dealer who treated us awful. After our first experience we came to Kia Country and from the moment we arrived we were treated so well by everyone. We explained our situation and that we needed an AWD vehicle (since we are from PA) and they quickly found the vehicle that would work best for us and had us on a test drive. When it came to talking price they didn’t mess around with us and play games, they gave us an amazing deal and were beyond fair with our trade. The entire process was so easy and smooth. I can’t say enough how much it meant to be treated fairly after the awful start to the vacation that we had. Mike Brand, Jason Leming and Tim Leary were all amazing!! With how amazing this experience was I would seriously consider driving from PA to SC just to buy my next vehicle with this group. Thank you all so much.
Feb 29, 2020
Bill was fantastic and got me the deal we wanted and the...
Bill was fantastic and got me the deal we wanted and the price we wanted. I would highly recommend him and all the staff at Kia Country.
Feb 01, 2020
I had a great buying experience, I highly recommend this...
I had a great buying experience, I highly recommend this dealership. Justin is very knowledgeable and found something that fit all my needs and wants.
Feb 01, 2020
Justin’s great, great car buying experience. I would...
Justin’s great, great car buying experience. I would recommend anyone who is looking for a new vehicle to come here for a new car.
Tim LeRay
Product & Technology Consultant
Mar 15, 2020
This past weekend my fiancé and I were traveling from PA...
This past weekend my fiancé and I were traveling from PA to GA when our car broke down. The car needed repairs that was going to require several days for the parts to arrive, since we were on a vacation away from home and at that time had lost two days already we decided our best option would be to trade our car in on a new one. We first went to another dealer who treated us awful. After our first experience we came to Kia Country and from the moment we arrived we were treated so well by everyone. We explained our situation and that we needed an AWD vehicle (since we are from PA) and they quickly found the vehicle that would work best for us and had us on a test drive. When it came to talking price they didn’t mess around with us and play games, they gave us an amazing deal and were beyond fair with our trade. The entire process was so easy and smooth. I can’t say enough how much it meant to be treated fairly after the awful start to the vacation that we had. Mike Brand, Jason Leming and Tim Leary were all amazing!! With how amazing this experience was I would seriously consider driving from PA to SC just to buy my next vehicle with this group. Thank you all so much.
Dec 10, 2019
Tim and Tony did a great job with assisting me with the...
Tim and Tony did a great job with assisting me with the purchase of my Telluride SX. I would recommend Kia Country of Charleston as a preferred dealership.
Oct 06, 2019
That was EASY
I took a test drive of a Niro back in late August with Tim and knew it was just a matter of time before I'd go back and buy. Usually once a dealer gets your phone number, they bug the crap out of you. NOT at this dealer, which was very appreciated. The next month, I got a few price quotes via TrueCar and within minutes I was contacted by Colby. Told him I had been working with Tim so he arranged a 9 AM appointment for that weekend. Told them I had a fixed commitment and had to be done before 12:15 PM. Had my doubts that they could get me out of there in time, even with a good price quote. We had to do financing and a trade in. In all of my new car purchases, I've always found the finance process t be grueling. Not this time. Tim was ready for me at 9 AM, we took another test drive and went thru the whole trade in and credit process VERY EASILY. I was out the door by 11:45 AM, which I didn't think was going to be possible! This was the easiest purchasing experience I've ever had, when buying a car from the dealer stock!
Oct 05, 2019
Great helping me get into a Vehicle with my credit not...
Great helping me get into a Vehicle with my credit not being so good. I did however have a good down payment which helped. Tim was helpful & Quick. I’d recommend Kia Charleston to family and friends for sure. Tim checked our Credit First to see what we could afford and we went from there. Kia is just a great reliable , affordable dealership. PERIOD !!
Sep 09, 2019
Great service
I received great service while buying my new car, they even gave me more for trade in than i had seen online. i never waited long and understood every step of the process.
Andy Bittner
Product & Technology Consultant
Jul 11, 2020
This is now our 2nd lease with Kia. Adam, Andy, and...
This is now our 2nd lease with Kia. Adam, Andy, and Jeremy were easy to communicate needs to and worked hard to get us a great deal and leaving with a great car. Highly recommend
Jun 12, 2020
Easiest car buying experience we have ever been through,...
Easiest car buying experience we have ever been through, not only in South Carolina, but several other states as well. Bill and Andy kept their word and there was no haggle whatsoever!
Apr 24, 2020
I knew what I wanted and I found it at Kia Country in...
I knew what I wanted and I found it at Kia Country in Charleston after searching for a couple days. I called the dealership mid-morning and had the pleasure of talking to Andy. He answered every question wonderfully and took the time to make sure I was happy and satisfied with the vehicle. I recently had a major surgery so didn’t want to spend all day at the dealership and explained this to Andy. He told me no problem and he completely understood and would have all paperwork ready so once I arrived, it would take around an hour. He sent our salesman Justin to pick us up in my new vehicle allowing me to drive it back to the dealership. Paperwork was ready and the transaction went fast as promised...around an hour! I left the dealership with absolutely nothing that needed to be done but drive and enjoy! I would definitely recommend both Andy and Justin and Kia Country of Charleston! If I should ever have the need to purchase again, I will be back! Thank guys! Best car purchase ever!!
Mar 19, 2020
Kia Country of Charleston
We were in the market for a car, and decided we wanted a Kia. After looking at the available cars on the websites of several Kia dealers in our area, we chose to go to Kia Country of Charleston ( a 2.5 hour drive from home). We were glad we made the trip. They had a wide variety of cars both used and new. Our salesman Bill Dockendorf was great to deal with- he was friendly, very patient , and was not pushy at all. He showed us several cars, and clearly answered all our questions. We ended up choosing a new 2020 Rio. After our purchase, Andy Bittner helped us to understand the features on our new Rio - with a fantastic sense of humor. We highly recommend Kia Country of Charleston, and would purchase from them again!
Mar 07, 2020
The gentleman that helped me were great, helpful and...
The gentleman that helped me were great, helpful and friendly. I will recommend Kia and the gentleman to everyone I know. Thank you Bill for your help and consideration
Tim Cooley
Assistant Service Manager
Jun 26, 2020
Excellent customer service, really helped me pick out the...
Excellent customer service, really helped me pick out the right Kia Soul for me. Very helpful, Elijah was by far the best one there, he definitely helped me getting everything in order. Definitely recommend!
Jun 13, 2020
Bill is the man. Took care of what I was looking for a...
Bill is the man. Took care of what I was looking for a nothing else. Kept in contact during the entire sales process. Thanks a bunch
May 01, 2020
Elijah Tucker has come through for me 2 times with a...
Elijah Tucker has come through for me 2 times with a perfect car for me! The team of guys make car buying so simple and fast! After 6 months of searching I finally found exactly what I wanted!
Mar 24, 2020
This is the 3rd KIA Sorento I have bought from KIA...
This is the 3rd KIA Sorento I have bought from KIA Country AND with the assistance of Tony Washington. Tony isn’t pushy like other car salesmen at other dealerships. He knows what I like and how much I can afford to spend. He will find what I love even if it comes from another part of the state! I will forever be a KIA Country cheerleader! Thank you Tony!
Jan 28, 2020
Justin was amazing! He communicated all my different...
Justin was amazing! He communicated all my different options and what models would be best suited for my needs. His product knowledge was very informative and most helpful in my final choice. Justin was so friendly, kind, easy to talk to and a great listener. He is so professional and was a joy to work with. Thank you so much Justin! He is a remarkable asset to the KIA sales team!!!!
Frank Classen
Product & Technology Consultant
May 14, 2020
Probably one of the worst experiences I’ve ever had. We...
Probably one of the worst experiences I’ve ever had. We came to a deal on a truck but they said they close at 7pm and couldn’t complete the paperwork until the next day so I put a deposit down. Then they called me the next morning and told me they sold the truck the next day without calling me first. Would not recommend giving your business to this company.
Mar 05, 2020
Finally! Car buying a pleasant experience!
I recently purchased a Kia Telluride at this dealership. Upon arriving, I met Frank Classen who was my sales professional. He asked all the right questions regarding my needs in a vehicle. He was knowledgeable and professional and had a low-key, no pressure approach which I much appreciated. He gave me all the information I needed in order to make a decision on the purchase. He was kind and respectful of my time. I have already referred him to several of my friends, and will definitely come back to him when I purchase my next car. Andy Bittner gave an excellent tutorial on how to operate all the bells and whistles on vehicle - he did a great job! Adam Richey worked with me on the paperwork via email and telephone so I did not have to come back until I was ready to pick up the car. I met with Jeremy Wilson and got through the financing part of it without a hitch within about 10 - 15 minutes, and in no time I was on my way. I have never liked the process of purchasing a vehicle, but these gentlemen made it enjoyable!
Oct 05, 2019
Professional and courteous
From Colby to Frank to Jeremy we couldn't ask for more. We went to look at a use car and bought a new car based on recommendations from Frank. We couldn't have been more pleased with the entire team and process. There was no "hard sell" as you sometimes find in buying a car.
Sep 27, 2019
Awesome experience
These guys are awesome they are very friendly and very knowlagable. Justin worked a deal for us so well my wife and I both bought cars and all we came to do was look for my new car. You won't be disapointed very easy experience all the way around. Thabkyou Justin and the Kia Country team there at Charleston.
Sep 17, 2019
WASN'T THE NORMAL CAR BUYING EXPERIENCE
From the time we set foot on the lot, we where treated like friends or family. Frank didn't try to throw a bunch of BS at my wife and I or use high pressure sales tactics. He was honest and when he was unsure, he told us and got us the answers we needed. He made the purchasing process a lot less stressful. We were looking to purchase a Telluride, loved the features and how it drove. The only down side was the lack of inventory due to being a new model. We were at the dealer on a Saturday and planned on being back the next Friday to order a vehicle. Frank called to inform us on Tuesday that they just received a couple Telluride's in that had different features and invited us to come by so we could make an educated purchase. We were able to arrange our schedule and looked at the features of the vehicle that came in. We looked at the SX model, it was a beautiful SUV. More than we were willing to spend, Frank stated that he also had a EX model that came in that met most of our requirements. He was correct, it was everything my wife and I were looking for in a new SUV. We drove it and bought it that night. Thanks to the customer service of Frank we were able to get into our new vehicle 6-8 weeks earlier. Frank made buying process pleasurable not a burden. I would recommend him for your next purchase.
Colby Kephart
Online Product Associate
Jun 20, 2020
Justin is awesome! We would highly recommend him to...
Justin is awesome! We would highly recommend him to anyone looking for a new or used vehicle. He helped us understand our options and gave us the best value possible for our trade. We will be back again!
Jun 11, 2020
Justin was very helpful when I was choosing the new...
Justin was very helpful when I was choosing the new vehicle for my family. He listened to the things I wanted the most and made sure I got a great deal.
Mar 25, 2020
My car buying experience with Bill at Kia Country was...
My car buying experience with Bill at Kia Country was fantastic! Very easy to work with and made the whole process simple and enjoyable. Go see Bill if you’re in the market for a new or used car!
Mar 07, 2020
My first time buying a vehicle and these guys made it an...
My first time buying a vehicle and these guys made it an enjoyable and easy experience. From the online inquiry to placing the keys in my hand. Specifically Colby and Elijah Tucker!!! Will definitely be back when I’m ready for an upgrade!!!!
Dec 19, 2019
Bill is extremely helpful despite the continued necessity...
Bill is extremely helpful despite the continued necessity to find paperwork and update the process. He was very patient and helpful and found the perfect car we wanted. He was not pushy or forceful but very attentive and helpful. Highly recommend using Sevices as a car salesman bill
Craig Bellamy
Assistant Service Manager
Jun 26, 2020
Excellent customer service, really helped me pick out the...
Excellent customer service, really helped me pick out the right Kia Soul for me. Very helpful, Elijah was by far the best one there, he definitely helped me getting everything in order. Definitely recommend!
Mar 02, 2020
Mr. Tucker was available, attentive, awash with knowledge!
Personal attention, knowledgeable helpful staff working in a team effort to serve customers? What a concept, Great job all! We love Kia Country of Charleston.
Jan 28, 2020
Justin was amazing! He communicated all my different...
Justin was amazing! He communicated all my different options and what models would be best suited for my needs. His product knowledge was very informative and most helpful in my final choice. Justin was so friendly, kind, easy to talk to and a great listener. He is so professional and was a joy to work with. Thank you so much Justin! He is a remarkable asset to the KIA sales team!!!!
Jan 26, 2020
I had a wonderful salesman. Justin Bimonte is excellent...
I had a wonderful salesman. Justin Bimonte is excellent at his job. Couldn't have had a better experience anywhere else. Thank you Justin Bimonte
Dec 18, 2019
I am extremely disappointed with the service department...
I am extremely disappointed with the service department at this dealership. I had issues with them immediately after buying my new car and now again. When I purchased the car they setup a 90 day checkup for my car. I show up today, even though I had surgery last week, only to find out they don't have an appointment showing for me. Now I'm waiting in the lobby for them to fit me in when I showed up early for my appointment. This service department needs some serious customer service and management skills.
Tim Pilgrim
Parts Specialist
Jan 28, 2020
Justin was amazing! He communicated all my different...
Justin was amazing! He communicated all my different options and what models would be best suited for my needs. His product knowledge was very informative and most helpful in my final choice. Justin was so friendly, kind, easy to talk to and a great listener. He is so professional and was a joy to work with. Thank you so much Justin! He is a remarkable asset to the KIA sales team!!!!
Jan 26, 2020
I had a wonderful salesman. Justin Bimonte is excellent...
I had a wonderful salesman. Justin Bimonte is excellent at his job. Couldn't have had a better experience anywhere else. Thank you Justin Bimonte
Disco Drayton
Parts Specialist
Jun 26, 2020
Excellent customer service, really helped me pick out the...
Excellent customer service, really helped me pick out the right Kia Soul for me. Very helpful, Elijah was by far the best one there, he definitely helped me getting everything in order. Definitely recommend!
Cody Struthers
Product & Technology Consultant
Oct 26, 2019
Helped My Mama
Thank you guys so much for helping my mom get into a car that she likes and can afford. You both were unbelievably kind and patient with us. Thanks for making a possibly stressful situation such a great experience!
