Customer Testimonials

testimonials

 

 

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DealerRater Apr 21, 2021

If you’re looking for new or used vehicle, then go see Caleb Fulmer at Kia Country! He’s trustworthy and easygoing. I won’t buy from anyone else!

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DealerRater Apr 21, 2021

Jordan is awesome!! He made sure my first time buying a car was easy. He made me feel comfortable and worked hard to get me what I wanted. I highly recommend going to see him at Kia Country! Thank you Jordan and the Staff!

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DealerRater Apr 21, 2021

Norm really went the extra mile to get our new Kia delivered to us in a tight window. We really appreciated the extra effort that he put in for us.

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DealerRater Apr 21, 2021

Norm made the whole car buying experience easy and straight forward. He listened to what I wanted and didn't waste my time. He was quick to communicate as soon as options that would work for me became available. Great service!

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DealerRater Apr 20, 2021

Amazing car purchasing experience. Loved working with Norm and the Kia Country team! Thoroughly enjoying my new Kia Telluride, too! I would highly recommend Norm and Kia Country to anyone looking for a vehicle.

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DealerRater Apr 20, 2021

Norm was great! He did everything he said he would. Got us in and out quick and easy and was willing to answer any questions I had.

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Google Apr 20, 2021

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DealerRater Apr 20, 2021

Prices online weren’t on the stickers but they honored the price. Caleb was a excited for the sale but gave me space to decide. Was thankful he was ok with texting info while I decided. Thank you!

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DealerRater Apr 20, 2021

The most awesome experience ever ! I recommend that everyone speaks to Chris! He’s very knowledgeable and nice ! Thanks again! I absolutely LOVE my K5!

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DealerRater Apr 20, 2021

Listen to what I wanted and did not try to push me into something I did not want or could afford very happy with it all

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DealerRater Apr 20, 2021

Excellent service from day one. I drove 100 miles to use this dealer after less than stellar service from our local kia dealer. Simply awesome

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DealerRater Apr 20, 2021

We bought our first vehicle from Kia Country in 2018 and have been going back and forth about a second car for months. Caleb has been wonderful in answering our questions and we look forward to a 2nd Kia soon!

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Facebook Apr 20, 2021

Caleb is very informative and professional. He's great about working with you to get you in a vehicle you're happy with.

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DealerRater Apr 20, 2021

The entire staff is committed to the most important thing, the customer! Everyone I dealt with was so customer focused. Other dealers I worked with were mostly quick hustlers. Our salesperson Norm was over the top!

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DealerRater Apr 20, 2021

Caleb was super informative and highly responsive When I was researching and wanting to test drive the Kia telluride. He is an expert on the Kia lineup of vehicles.

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DealerRater Apr 20, 2021

Caleb is a very knowledgeable salesman who took the time to get to know me and my wants and needs in a vehicle. Thank you

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DealerRater Apr 20, 2021

Tony was the most patient and most informative sales person I ever had. He made the process so easy and painless along with the entire staff at Kia country including Jason Leming.

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DealerRater Apr 20, 2021

This was my 6th Kia that I have purchased from Kia Country. Frank was very professional and didn't try to pressure me into buying' Frank went over all the features that the vehicle had. I would refer anyone that was looking for a new or used vehicle to Frank and Kia Country

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DealerRater Apr 20, 2021

Caleb did a tremendous job throughout the entire sales process. Just the right amount of contact and follow up without feeling pressured. I wouldn’t definitely recommend him without hesitation.

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DealerRater Apr 20, 2021

My we bought our Kia from here a few months ago and couldn’t be happier, service was quick and Caleb took great care of us, keeping us informed and updated throughout the entire buying process!

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DealerRater Apr 20, 2021

Caleb is very courteous, professional, friendly, and easy to work with!! I would highly recommend him to anyone in the market for a new car!!

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DealerRater Apr 20, 2021

Very helpful, very knowledgable! Great dealership and love the sales person frank classen! Will be back for certain. Very girlie fly and helpful, thank you!

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DealerRater Apr 14, 2021

I purchased my second car from "Mr. Frank Classen" in less than two weeks. "Kia Country of Charleston" once again exceeded all of my expectations of a car buying experience.  Frank was excellent, professional, trustworthy, and compassionate.  He went above and beyond to get us a great deal on a great car and made my experience a memorable one..  The Kia Country of Charleston team made me feel like a valued member of the dealership family. I highly recommend Mr. Frank Classen as your salesperson, you will not be disappointed.

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DealerRater Apr 13, 2021

Amazing service, helpful crew and I am certainly happy with my car!! I am was so nervous but everything worked out and look forward with to doing more business with kia.

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DealerRater Apr 13, 2021

Hands down the best place to buy a car!!! Love my new ride and how smooth and easy the process was. They even made it fun for my 3 year old daughter who was ready for bed. Shoutout to Caleb and Adam for getting me more than I wanted, getting me in and out, and going above and beyond to make sure I was happy. No pressure. I LOVE my car. Check them out-you won’t regret it 🙂

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Facebook Apr 13, 2021

Hands down the best place to buy a car!!! Love my new ride and how smooth and easy the process was. They even made it fun for my 3 year old daughter who was ready for bed. Shoutout to Caleb and Adam for getting me more than I wanted, getting me in and out, and going above and beyond to make sure I was happy. No pressure. I LOVE my car. Check them out-you won’t regret it 🙂

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DealerRater Apr 13, 2021

Jimmy was easy to work with and got me the best price on my car. They even fixed the small tear in the seat as part of the deal! Thanks Jimmy!

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Google Apr 11, 2021

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Google Apr 9, 2021

We bought a nice pre-owned vehicle at Kia today. Our salesman Cody was top notch! He was knowledgeable, straightforward, listened careful to a litany of questions, and answered every one! Wow, what a fantastic car buying experience from start to finish. Couldn't have been better. Thank you!

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Facebook Apr 8, 2021

Hands down the best place I ever went to my guy Tony went above and beyond for me he got me into a new Kia k5 gt-line white black wheels beautiful car thanks Tony and the Kia team

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DealerRater Apr 8, 2021

So hands down the guys at Kia county of Charleston are awesome big shout out to my guy Tony hands down one of the best salesman I have had the pleasure of working with this man went above and beyond for me and now they have me and my family’s Business for life I got a brand new Kia k5 gt-line love the car hands down thank you Tony and the Kia team y’all are awesome

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Google Apr 8, 2021

So my salesman is Tony and Tony worked on my deal for a good bit and they pulled it off I drove off the lot with a brand new 2021 Kia k5 gt and I couldn’t be happier so if you ever need a car go see my guy Tony

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DealerRater Apr 7, 2021

The best car buying experience ever! It was a fantastic experience buying my gorgeous 2021 Telluride SX. I had just gotten another Telluride and wasn't satisfied with the color and options. Chris went above and beyond to make my dream a reality and even delivered the vehicle to me over 2.5 hours away. DJ in financing was a joy to conduct the business of buying remotely. Chris and DJ are stars in their fields. I just wish I lived closer to be able to use Kia Country of Charleston as my home dealership. Would move there if I could just because ...

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Facebook Apr 7, 2021

We purchased a Telluride, had a few problems with the deal we had made. When we said something to the dealership they went above and beyond to rectify the problem. Outstanding place and I’ve already sent more customers to them and will continue to do so. Thanks Again! Also we love the vehicle.

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DealerRater Apr 5, 2021

My experience buying a car from start to finish was GREAT! My car salesperson was Mr. Frank Classen. Frank was welcoming, professional, knowledgeable, helpful, compassionate, and more than anything he was trustworthy. Frank made my car buying experience simple and transparent which was much appreciated. I rank Frank a 10 out of 10 and I rank Kia Country 10 out of 10 for their great customer service. Frank is Top Notch!

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Google Apr 5, 2021

My experience buying a car from start to finish was GREAT! My car salesperson was Mr. Frank Classen. Frank was welcoming, professional, knowledgeable, helpful, compassionate, and more than anything he was trustworthy. Frank made my car buying experience simple and transparent which was much appreciated. I rank Frank a 10 out of 10 and I rank Kia Country 10 out of 10 for their great customer service. Frank is Top Notch!

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Google Apr 4, 2021

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DealerRater Apr 4, 2021

Jorden was great. He had excellent customer service. He made sure I had his contact information in case I had any questions. Jorden made it clear he wanted me to be happy with my purchase. Thanks again Jorden

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Google Apr 2, 2021

This had to be the best car buying experience I’ve had! From the moment we came, we were well taken care of by Norm. We never once felt pressured to buy our new car, but instead felt that he was really just trying to get us the best deal that worked for us, regardless of how much time it took him! I really feel like Norm and Adam bent over backwards to make sure our car buying experience was an amazing one! Left with our amazing brand new car, and feeling like we got a great deal. Thank you ...

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DealerRater Apr 2, 2021

Originally spoke to Tony Washington who got Adam involved. Adam went above to find the car I was looking for and Tony made sure the car was prepared and ready when I arrived.

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DealerRater Apr 1, 2021

Jorden was great, he made me feel very comfortable & I left with a new car. He is so helpful, 100% recommend Jorden Reaves if you visit Kia Charleston!

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DealerRater Mar 31, 2021

This is the place to go and Chris Fabian is the guy to deal with. My wife and I went to the car lot at 8:30 in the evening so that we could look around without being "bothered" by a salesman. Chris was still there and came out to greet us. I told him that we were just looking and weren't making any decisions yet and that we would probably come back on Saturday to test drive a car, but we weren't going to make decision then either until drove some other brands. Chris said no problem ...

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DealerRater Mar 29, 2021

If you need a car, go see Bill! So easy to work with and great at helping you through the process from start to finish (and after)!

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Google Mar 28, 2021

I went here for headlight lamp change and the service was amazing. Aj Matthew's was great he made sure he explained everything and he was extremely nice. The service was super fast.. I would highly recommend going here.

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Google Mar 25, 2021

Well done

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Google Mar 25, 2021

ELIJAH AND ZOLA ARE GREAT!!!!! They went above and beyond to seal the deal. We had a small error in numbers, but after a few conversations everything worked out. I'm in my dream car and couldn't be happier. To save the best for last Adam the sales manager made me drive off one happy customer. Not only am I in my dream car, but Adam gave me swag gear to match. Thanks Kia Country of Charleston and your awesome team!!!!

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DealerRater Mar 24, 2021

Tim was very helpful with the purchase of our daughter's KIA Forte. He was very thorough and made the process go smooth and easy

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DealerRater Mar 22, 2021

Awesome service. Definitely was understanding & was determined to get me exactly what I wanted. Extremely patient & knowledgeable. Answered every question I had. Big thumbs up!!!

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DealerRater Mar 22, 2021

Frank was fast and friendly got me a great deal on my new soul he really helped me out Frank's a good Christian person we prayed together before I made my decision

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DealerRater Mar 18, 2021

My wife had an illness and the whole Kia Country of Charleston worked to complete our deal, Elijah Tucker even driving out to complete the paperwork!!! We will definitely be back!!!

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DealerRater Mar 18, 2021

I just bought ANOTHER Kia from Bill! I now own a 2019 Soul and now a 2021 Forte! I’m so excited! He is awesome! Easiest car buying experience even during a pandemic! Thanks Bill!

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DealerRater Mar 17, 2021

Very helpful and knowledgeable. Did not feel any pressure. Was friendly and helpful. Process was very easy and straightforward. Did not feel taken advantage of at all.

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DealerRater Mar 15, 2021

My experience of buying a car with William at Kia Country was excellent! William was great to work with, did not pressure us at all and was very knowledgeable about my new car. it was a great car buying experience.

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DealerRater Mar 13, 2021

My experience at Kia Country Charleston was great almost solely due to Jimmy. He was kind and patient during my exchange and always offered to advocate for me. He was a great story teller and offered fun ideas for road trips focused on my new Forte GT.

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DealerRater Mar 11, 2021

Bill was excellent to deal with. It was a great experience dealing with your company he was very honest and very friendly to work with. I would definitely recommend him to a friend. We have bought 5 cars from them and will continue to in the future. Bill is Awesome to deal with.

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DealerRater Mar 7, 2021

I knew what I needed when I walked in and that’s what I got. Everything was quick and easy. I’ve been satisfied with Kia Country for years now!

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DealerRater Mar 6, 2021

I had a phenomenal experience with Bill and Kia Country. I went to several other local Kia dealers. None, matched the quality of service that Bill gave me! He is the Best

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Google Mar 5, 2021

Service was good and Bill was a awesome sales guy

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DealerRater Mar 3, 2021

Fast friendly service got straight to the point an explained everything I need to know. Honored the internet price would recommend anyone to purchase here.

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DealerRater Mar 2, 2021

Excellent dealership. Jimmy was fantastic. Both were direct and straight to the point. They didn't play games, they didn't mess around, they just sold me a car at a great price. I'd highly recommend both!

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DealerRater Mar 2, 2021

Tony was outstanding in every way possible. He was extremely thorough and made the car buying experience smooth and pleasant. His knowledge and experience with Kia cars were excellent. He is the best of the best and I want to recognize him for everything he did for me and my family.

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DealerRater Mar 1, 2021

Bill Dockendorf is professional, listened to my requirements, and provided prompt responses. I'm in the car business myself, and the last thing I dread is to purchase a vehicle retail from another Dealer (especially if I'm out of state). After shopping Kia Dealers in a 200-300 mile radius I settled on KCOC. The reason, Bill! What's concerning is that I also shopped Kia Country of Savanna. I'm guessing they are part of the same group. They even did a follow up call asking why I didn't purchase a car from them. They are terrible, and ...

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DealerRater Mar 1, 2021

Sent my neighbor to see Bill and they were so happy with the service, they loved their new 2016 Kia Forte, I will recommend them to more friends

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DealerRater Feb 28, 2021

Great deal and awesome service. We love dealing with Bill and the rest of the staff. Highly recommend this dealership for your next car purchase.

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DealerRater Feb 28, 2021

Elijah was great to work with! I am from Savannah, so everything was done virtually- and it couldn't have been a smoother process! Elijah even delivered my vehicle to me! I couldn't be happier with my Telluride--and will definitely work with Elijah in the future! Thanks!

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DealerRater Feb 27, 2021

Bill was wonderful to work with. He did not pressure us and made this process so incredibly easy. He comes highly recommended by me and my family.

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DealerRater Feb 27, 2021

Bill helped me a lot getting my first financed car. He was very patient in helping me understand everything. I highly recommend buying through him.

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DealerRater Feb 27, 2021

Great salesman in Jimmy. Even though he is new he knew what he was doing.. Rest of staff is great. Would highly recommend them to everyone.

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Google Feb 26, 2021

Thanks Maureen and everyone in the service dept!!!

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DealerRater Feb 26, 2021

What a great experience with Bill and Kia Country! I would highly recommend Bill and the staff to take Awesome care of me. I could not be any happier.

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Google Feb 26, 2021

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DealerRater Feb 25, 2021

Frank was straight forward and helpful. Very considerate of our needs and wants while explaining what would best fit our needs. Best car buying experience ever. Will deal with Frank again.

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DealerRater Feb 25, 2021

Amazing sales people, amazing financing, both worked diligently to get me the vehicle my family and I NEEDED, and WANTED. I love telling everybody my experience and will definitely recommend KIA COUNTRY OF CHARLESTON.

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Google Feb 21, 2021

Just purchased a 2021 Kia Sportage from Kia Country in Charleston SC. Our Sales person was Frank Classen. He is a fantastic Sales person. He was very patient with my wanting to view other models. Once I settled on the Kia Sportage, he explained every aspect and feature of the vehicle. A great shopping experience. Our internet contact, Kelly assisted in making us comfortable with choosing Kia Country as our dealer. Lastly, our finance Representative, Zola explained all of our costs but also benefits. 5 stars to Kia Country

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DealerRater Feb 21, 2021

Norm was the best! Hands down easiest car buying experience ever. Fast, friendly and knowledgeable. I’m a repeat customer and they keep getting better.

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DealerRater Feb 21, 2021

He was very straight forward and helpful, didn't get any vibe that I was being taken advantage of. It was actually the opposite, felt at home. Very kind environment, I didn't know what I wanted and he guided me in a way that worked for me! Would recommend to anyone!

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DealerRater Feb 21, 2021

I have leased with the help of Norm at Kia country for the last eight years. I have been treated so well that I purchased two of the five vehicles used during that time. Thanks Norm.

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DealerRater Feb 21, 2021

Jimmy walker was an amazing salesman, he got us into a new Sorento quick, and was very helpful in answering any and all questions we had.

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Google Feb 20, 2021

They were very helpful, I didn’t buy a car but I went to get a qoute and they were very quick and helpful!

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Facebook Feb 20, 2021

Great people, easy financing, top quality products

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Google Feb 16, 2021

Norm was friendly and helpful. Not enough inventory to look at.

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DealerRater Feb 15, 2021

We really enjoyed the interaction of the purchase. Business was done with professionalism and respect. Elijah went above and beyond in the delivery. We really appreciate his effort of meeting us halfway to Florida with our vehicle.

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DealerRater Feb 15, 2021

Pleasure to work with Justin. Justin explained everything we needed to know. He made buying our Telluride very easy. Would definately purchase another vehicle from him.

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DealerRater Feb 13, 2021

Great salesperson to talk to. Taught me how to drive a stick shift! Would recommend him to a new car buyer or used car buyer.

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Google Feb 13, 2021

Love the Kia and the post sales support was excellent!

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Google Feb 11, 2021

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DealerRater Feb 10, 2021

Elijah was great he went the extra mile to help me get the car I wanted. He kept me informed it was truly a pleasure.

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Google Feb 10, 2021

Great service and low prices BEST OIL CHANGE IN TOWN

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Google Feb 6, 2021

Traveled all the way from Virginia to purchase our new ride. The whole experience was outstanding!! We have never been to a dealership with such great hospitality. Andy and Tony were especially great! They answered all of our questions no hassle or pressure from start to finish made our purchase very easy. The team gave us a fair trade-in for our vehicle and financing was a breeze. We would recommend Kia Country Of Charleston to anyone wanting to purchase a car. If we purchase another car in the future would be worth the drive from Virginia again. Thanks again. Bill &...

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DealerRater Feb 6, 2021

We had a great experience all the way around, from first contact with Andy all the way to a detailed explanation of all features from Tony after we finished our purchase. Everyone was very helpful and responsive to our questions. We highly recommend Kia Country of Charleston!

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DealerRater Feb 6, 2021

Traveled all the way from Virginia to purchase our new ride. The whole experience was outstanding!! We have never been to a dealership with such great hospitality. Andy and Tony were especially great! They answered all of our questions no hassle or pressure from start to finish made our purchase very easy. The team gave us a fair trade-in for our vehicle and financing was a breeze. We would recommend Kia Country Of Charleston to anyone wanting to purchase a car. If we purchase another car in the future would be worth the drive from Virginia again. Thanks again. Bill &...

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DealerRater Feb 5, 2021

I have purchased two cars previously from Tim LeRay at Kia Country Charleston, SC. As always he had my best interests at heart no run around, or pressure sales techniques. He understands that my time is valuable and treated me accordingly with respect and professionalism. With that in mind I reached out to him for my next purchase. I went home with the vehicle I wanted at a fair price. Thanks again Tim!

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Google Feb 4, 2021

Excellent customer service.really are wonderful and courteous to their customers. Very professional and concern about your need

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DealerRater Feb 4, 2021

Great experience overall. Didnt go through with the purchase due to purchasing a truck instead, but the service from Justin was exceptional. Very professional and courteous. Responded quick to calls as well, and actually followed up when he said he would (which is somehow a problem everywhere else).

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DealerRater Feb 2, 2021

Justin made this whole experience great. He was so kind, funny and helpful. A easy person to talk to and I wasn’t there long. He was so adorable and respectful. He made sure I was taken care of with refreshments and anything else I needed. He showed me every cool feature the car had and made me so excited I couldn’t wait to get in and drive it! Usually being at dealerships are stressful and very long but if I had someone like Justin every time I wouldn’t mind going ever! What a great sales man you ...

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DealerRater Feb 2, 2021

My wife and I both drive Kia’s that we bought from Tim. His personable, no pressure personality was exactly what was missing from so many dealerships of our past. We’ve purchased several cars from Tim over the years, most recently a new car for our 16 year old daughter. I can’t imagine we’ll buy from anyone or anywhere else, as long as Yim is around to help us out.

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Facebook Feb 1, 2021

Caleb was very nice. Smooth and easy process!

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DealerRater Jan 31, 2021

Chris Fabian was knowledgeable and friendly. He took his time with us and was responsive to our requests. He listened to our questions and answered them well. He helped us find a nice car that fit our transportation needs and budget. He was very personable. He helped us get a good car deal. He clearly enjoys his work. He helped us easily compare various cars. He knew a lot of details about all the different cars on the lot. He was a good communicator, straightforward, and we appreciated his candor. His previous job training in the hospitality industry surely shines ...

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Facebook Jan 30, 2021

Caleb was awesome! He was very resourceful and patient! He worked with me to find me the exact car that I wanted in a price range that worked for me!! This team is fantastic! I highly recommend this dealership!